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Featured Online Resumes

CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631

Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia...

Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability

Program Director of a Non Profit Organization

To challenge myself for the implementation of existing and new programs in the nonprofit organization. To best of my abilities, serve to exceed the organization goals. Serve the market and the communities to gain and give the best management practices. A happy community improves the lifestyle of the city.

Tags: Regulatory Affairs, Waste Treatment, Ix, Engineering, Hazardous Waste, Management, Program Manager, Project Management

Chief Information Officer - 20 Years of Experience - Near 46241

I am a highly qualified leader of Information Technology with a proven track record in managing IT professionals, systems and technologies seeking a senior management position in Information Technology and/or Operations Management.

Tags: Leadership, Change Agent, ERP, TeamBuilding, Information Technology, Inventory, Inventory Control, Cisco, RFID, Services

Case Management Manager - 18 Years of Experience - Near 21903

Speciality of interest in Cardiology and Electrophysiology.

Tags: Cardiology, research experience, patient assistance and navigator, working with lower income population

Manager/Director/VP - Aviation Human Factors/Safety - 20 Years Experience - Atlanta -

Lead a team to develop innovative human factors/human centered design solutions for aviation, medical, or consumer devices. Seeking hands on, high energy, high profile team with opportunity to grow the business.

Tags: Human Factors, Usability, User Experience, HCI, Aviation, Safety

Director - 20 Years of Experience - Near 90403

Tags: Leadership, Leadership Development, Tourism, Ado, Diversity, Infrastructure, Integrate, Management, Nursing, Pathway

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