Career Research and Resources for Companies in MD



MAMSI

Customer Service - Customer Service Manager - Frederick, MD

Receive inbound calls to review and explain claims or members questions. Investigate members concerns regarding Explanation of Benefits and or Pharmacy questions to resolution.

Avg. Salary: $55,000   ·    Company Rank: Not Available

First USA/Bank One

Customer Service - Customer Service Manager - Frederick, MD

Manager of all post primary outsource collections Agencies. Ensured business goals were satisfied including Vendor Services Support Goals 40 MM over forecasted collections recoveries and overall quality results average over 95%. Effectively managed over 2 billion in inventory for over 20 agencies. Increased the effectiveness of internal databases such as Settlements used for tracking productivity. Created a Vendor Forecast ...

Avg. Salary: $55,000   ·    Company Rank: Not Available

First Data Merchant Services

Customer Service - Customer Service Manager - Hagerstown, MD

Analyzed historical staff productivity and initiated standards in order to maximize performance and identify a baseline for performance appraisals. Reviewed daily volumes to forecast trends and re-align schedules. Revised Quality reporting to eliminate repetitious errors. Provided analysis of Call Tag effectiveness increasing the return rate and reduce expenses. Proposed an Inventory Database to track usages and volumes to ...

Avg. Salary: $55,000   ·    Company Rank: Not Available

CitiBank

Customer Service - Customer Service Manager - Hagerstown, MD

Coordinated the Departments hiring process, created an Access Database that dimensions employee performance used to select the best candidates. Created supplemental reports to identify interviewing Managers success rates in candidate selection. This database has been adopted at other sites. Managed team of Monitors and self performed Service Quality Monitoring Team of associates calls to ensure compliance with all internal ...

Avg. Salary: $55,000   ·    Company Rank: Not Available

Bank of America

Customer Service - Customer Service Manager - Baltimore, MD

Developed all policies and procedures for the newly created Kite Detection Unit. Prepared monthly volume reports to identify trends and realign staff schedules. Participated in transition testing and implementation for conversions. Reduced bank losses by the early detection of kite suspects. Participated on national project/planning committees

Avg. Salary: $55,000   ·    Company Rank: Not Available

Environmental Demolition Services

Science & Biotech - Environmental Scientist - Baltimore, MD

Answer phones and greet clients. Billing. Edit, type and mail letters. Handle mail and any other requests from others in the office.

Avg. Salary: $40,000   ·    Company Rank: Not Available

Don Harden Excavating

Science & Biotech - Environmental Scientist - Cresaptown, MD

Customer relations, including answering the phones and billing. Financing to assist in balancing income and expenses. Filing important documents.

Avg. Salary: $40,000   ·    Company Rank: Not Available

Good Shepherd Center

Nonprofit - Administrator - Baltimore, MD

Start- up and day- to- day clinical management of RTC level services for adolescent boys. Provide supervision of direct care and clinical staff; Liaison with families, DSS, DJS, courts and insurance companies. Treatment team coordination.

Avg. Salary: $70,000   ·    Company Rank: Not Available

EnergySolutions

Engineering & Architecture - Mechanical Engineer - Columbia , MD

Manage, lead design project in nuclear waste management

Avg. Salary: $100,000   ·    Company Rank: Not Available

OTC-University of Maryland College Park, MD

Engineering & Architecture - Mechanical Engineer - Riverdale , MD

Evaluated disclosures on physical sciences technical inventions/innovations (Smart Materials, Nano materials, Photonics/Fiber-optics, MEMES, Semiconductor and Heat transfer, Information, technologies) developed at UMD, for current and future market application. Studied the status for physical science technologies (world wide), analyzed them in comparison with technical innovations/inventions developed at UMD and advise th...

Avg. Salary: $100,000   ·    Company Rank: Not Available