First Data Merchant Services Work Values

Daily Duties at First Data Merchant Services:

Analyzed historical staff productivity and initiated standards in order to maximize performance and identify a baseline for performance appraisals. Reviewed daily volumes to forecast trends and re-align schedules. Revised Quality reporting to eliminate repetitious errors. Provided analysis of Call Tag effectiveness increasing the return rate and reduce expenses. Proposed an Inventory Database to track usages and volumes to reduce the expenses related to overstock. Successfully monitored and met Service Level Agreements with Bank Alliances, which eliminated monetary penalties.

What they like about First Data Merchant Services:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Call Center, Operational Management, Quality Monitoring

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with First Data Merchant Services: