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Citi Bank Work Values
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Daily Duties at Citi Bank:
Coordinated the Departments hiring process, created an Access Database that dimensions employee performance used to select the best candidates. Created supplemental reports to identify interviewing Managers success rates in candidate selection. This database has been adopted at other sites. Managed team of Monitors and self performed Service Quality Monitoring Team of associates calls to ensure compliance with all internal and external policies & procedures. Provided feedback to increase associate effectiveness. Performed as Cardmember Communications liaison for unit, investigated and responded to over 400 issues reviewing for formula or process improvement opportunities. Decrease the units FTE by 3 staff with procedural improvements. Developed a peer representative process utilized when new hires report to the floor for increased assimilation to the unit. Facilitated focus groups, which created a supplemental staff manual. Headed the hiring process for the units start up at our site in New Mexico
What they like about Citi Bank:
Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.
Information about Citi Bank
Company Rank: Not Available
Average length of employment : 4 years
Average salary of employees: $55,000
These are some of the questions we asked our climbers about their experiences with Citi Bank:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
