Career Research and Resources for Companies in CO
Noah's Ark Whitewater Rafting Co & Adventure Program
• Directed River Program for one of Colorado’s largest outfitters, safely servicing 25,000 customers each season. Responsible for guest safety and overall experience. • Developed and managed guide staff of 85. Trained and certified all new and returning guides. • Selected and developed highly specialized leadership and training teams. • Awarded state recognition and discounts for implementation of workman’s comp progr...
Avg. Salary: $60,000 · Company Rank: 4.0 out of 5
MoneyGram International
• Developed, maintained and managed all new customer care representatives for 600+ seat international call center. Responsible for 120+ new hire reps at any one time. • Empowered, trained and utilized 3 team leads in order to accomplish this demanding responsibility. Selected and developed 5 team leads who were eventually promoted to Supervisor roles in the center. • Entrusted with hiring and termination responsibilit...
Avg. Salary: $60,000 · Company Rank: 5.0 out of 5
MoneyGram International
Inbound call center - took up to 100 calls per day. Product specialist in money transfer and money order products. Awarded customer care recognition on multiple occassions. Invited to help train classes by taking live calls.
Avg. Salary: $60,000 · Company Rank: 4.0 out of 5
Qwest (Small Business Center)
Selected to create new center-level support position geared at aiding executive level management with sales performance data and call trending. Created own job description, reporting and time management expectations. Customer Experience / Sales Performance: Responsible for observing, reporting, developing and proposing methods of enhancing customer experience while maintaining sales objective priorities. Process Developm...
Avg. Salary: $60,000 · Company Rank: 5.0 out of 5
MoneyGram International
Managed a team of up to 28 customer care representatives. Developed team members - coached to performance standards, communicated and upheld corporate policies and core values. Customer Escalation specialist.
Avg. Salary: $60,000 · Company Rank: 5.0 out of 5
Qwest (Small Business Center)
Qwest Small Business / Denver, CO Call Center Sales Manager: Lead a team of 10-14 Sales Consultants in an inbound / outbound call center. My team consulted strategic and emerging small business accounts in a 14 state region on all of their specialized telecommunications needs. Sales Management: Responsible for a monthly sales objective of nearly $700,000. I employed creative incentives to increase and maintain emplo...
Avg. Salary: $60,000 · Company Rank: 4.0 out of 5
Promise Keepers
Events: Responsible for complete marketing campaigns of nationwide stadium and arena conferences including print, radio and television advertising elements. Message Coordination: Responsible for networking and tying together the critical elements of the organizations message within an annual conference season. Required meeting with creative services, departmental vice presidents and key personnel in order to analyze, sh...
Avg. Salary: $60,000 · Company Rank: 5.0 out of 5
Promise Keepers
Print Production: Directed a staff of six in the editorial, writing, layout, design, mailing and project coordination of all print projects for the organization. Organized and streamlined multi-departmental print projects. Succeeded in juggling multiple projects and deadlines. Newsletter Publication: Created, managed and regulated editorial, design, purpose, content and message of bi-monthly national newsletter. (Circ...
Avg. Salary: $60,000 · Company Rank: 5.0 out of 5
Key Bank N.A.
Avg. Salary: $60,000 · Company Rank: Not Available
R.H. DONNELLEY/DEX
Key Responsibilities: Project Management/Certified SCRUM Master, Business Analyst, Vendor Management, Compliance, Business/Software Processes, Change Control Management, Quality Assurance, Implementation Management, and Personnel Management • Managed project/development teams, programs, and projects based in multiple locations including off-shore personnel. • Successfully managed assigned projects from inception to pro...
Avg. Salary: $85,000 · Company Rank: Not Available