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Qwest (Small Business Center) Work Values
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Daily Duties at Qwest (Small Business Center):
Selected to create new center-level support position geared at aiding executive level management with sales performance data and call trending. Created own job description, reporting and time management expectations. Customer Experience / Sales Performance: Responsible for observing, reporting, developing and proposing methods of enhancing customer experience while maintaining sales objective priorities. Process Development: Developed and replicated in other centers a union friendly process for random observation, call recording and feedback documentation. Worked closely with center team managers to praise performance, implement coaching and encourage positive revenue gain through behavioral changes of sales consultants.
What they like about Qwest (Small Business Center):
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Tags
manager, team leadership, sales, marketing, advertising, call center, customer service, people development, telecommunications, financial industry, event planning, small business development, account management, business to business sales, Exact target e-mail marketing, business coaching, Consultative selling, telecommunications sales, Training, call center supervisor
Skills
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Account/Relationship Management, Process Analysis, Workman's Compensation Program Development, Risk Management, Marketing/Promotions Campaign Development, Difficult Conversations, Equipment Lifecycles, Consultative Selling , Life Planning, Sales Team Management
Information about Qwest (Small Business Center)
Company Rank: 5.0 out of 5
Average length of employment : 1 year
Average salary of employees: $60,000
These are some of the questions we asked our climbers about their experiences with Qwest (Small Business Center):
05| | ||
Were your performance expectations clearly communicated? | 5.0 |
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Were you recognized for meeting or exceeding expectations? | 5.0 |
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Did you feel like your personal contribution was important? | 5.0 |
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Was your career path clearly outlined and discussed? | 5.0 |
03| | ||
I would recommend this as a place of employment. | 3.0 | |
I believe in the purpose of this organization. | 3.0 | |
I would work for this organization again. | 3.0 | |
I feel employees are fairly compensated. | 3.0 |
Climbers who worked at Qwest (Small Business Center) had these interests:
Books | |
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Now, Discover Your Strengths |
Incredible book that has helped me put words to my strengths. This book has also been instrumental as i help to develop my employees. |
Emotional Intelligence |
This book has helped me to understand my own EQ, and has helped me bridge difficult conversations with employees who have high IQ but low EQ. |
The Five Dysfunctions of a Team |
Anything by Lencioni is gold if you ask me, but this quick read leadership fable really hits on the topic of trust - which can make or break an organization. |
American Buffalo: In Search of a Lost Icon |
A great read - epic outdoor adventure with tons of facts about American history and the buffalo... which sounds wierd but it was incredibly interesting! |
Freakonomics: A Rogue Economist Explores the Hidden Side of Everything |
Incredibly interesting book. A testimony not only to good data collection, but accurate interpretation! |
