Interested in finding more jobs in Lakewood, CO? Click Here to create a Climber profile today!
Money Gram International Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Money Gram International:
• Developed, maintained and managed all new customer care representatives for 600+ seat international call center. Responsible for 120+ new hire reps at any one time. • Empowered, trained and utilized 3 team leads in order to accomplish this demanding responsibility. Selected and developed 5 team leads who were eventually promoted to Supervisor roles in the center. • Entrusted with hiring and termination responsibilities. Spurred on high performing representatives, coached performance issues for success, and terminated low performing individuals. • Analyzed hiring process and discovered inefficiencies. Fought for process improvements that helped increase New Hires retention nearly 15%, during a year of incredible growth (46% new hire increase). My recommendations saved over $300,000 in annual outsourced wages (2005-2006). • Facilitated teamwork across multiple departments. Known center-wide for my commitment to relationships and results.
What they like about Money Gram International:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
manager, team leadership, sales, marketing, advertising, call center, customer service, people development, telecommunications, financial industry, event planning, small business development, account management, business to business sales, Exact target e-mail marketing, business coaching, Consultative selling, telecommunications sales, Training, call center supervisor
Skills
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Account/Relationship Management, Process Analysis, Workman's Compensation Program Development, Risk Management, Marketing/Promotions Campaign Development, Difficult Conversations, Equipment Lifecycles, Consultative Selling , Life Planning, Sales Team Management
Information about Money Gram International
Company Rank: 5.0 out of 5
Average length of employment : 3 years
Average salary of employees: $60,000
These are some of the questions we asked our climbers about their experiences with Money Gram International:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
|
| Were you recognized for meeting or exceeding expectations? | 5.0 |
|
| Did you feel like your personal contribution was important? | 5.0 |
|
| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
Climbers who worked at Money Gram International had these interests:
| Books | |
|---|---|
Now, Discover Your Strengths  |
Incredible book that has helped me put words to my strengths. This book has also been instrumental as i help to develop my employees. |
| Emotional Intelligence |
This book has helped me to understand my own EQ, and has helped me bridge difficult conversations with employees who have high IQ but low EQ. |
| The Five Dysfunctions of a Team |
Anything by Lencioni is gold if you ask me, but this quick read leadership fable really hits on the topic of trust - which can make or break an organization. |
| American Buffalo: In Search of a Lost Icon |
A great read - epic outdoor adventure with tons of facts about American history and the buffalo... which sounds wierd but it was incredibly interesting! |
| Freakonomics: A Rogue Economist Explores the Hidden Side of Everything |
Incredibly interesting book. A testimony not only to good data collection, but accurate interpretation! |
