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Qwest (Small Business Center) Work Values
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Daily Duties at Qwest (Small Business Center):
Qwest Small Business / Denver, CO Call Center Sales Manager: Lead a team of 10-14 Sales Consultants in an inbound / outbound call center. My team consulted strategic and emerging small business accounts in a 14 state region on all of their specialized telecommunications needs. Sales Management: Responsible for a monthly sales objective of nearly $700,000. I employed creative incentives to increase and maintain employee motivation and morale within the challenging setting of a union sales environment. Consultative Sales: Received specialized training in consultative selling. Managed and trained my team members in consultative inbound and outbound sales strategies that maximized company profits through the development of long-term relationships and customer retention. Personal Coach and Motivator: Responsible for coaching plans, continuous improvement plans, sales data interpretation and performance documentation for each sales consultant on my team. I thrived on solving issues of sales motivation, communication, encouragement, confrontation and conflict resolution.
What they like about Qwest (Small Business Center):
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
manager, team leadership, sales, marketing, advertising, call center, customer service, people development, telecommunications, financial industry, event planning, small business development, account management, business to business sales, Exact target e-mail marketing, business coaching, Consultative selling, telecommunications sales, Training, call center supervisor
Skills
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Account/Relationship Management, Process Analysis, Workman's Compensation Program Development, Risk Management, Marketing/Promotions Campaign Development, Difficult Conversations, Equipment Lifecycles, Consultative Selling , Life Planning, Sales Team Management
Information about Qwest (Small Business Center)
Company Rank: 4.0 out of 5
Average length of employment : 1 year
Average salary of employees: $60,000
These are some of the questions we asked our climbers about their experiences with Qwest (Small Business Center):
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
Climbers who worked at Qwest (Small Business Center) had these interests:
| Books | |
|---|---|
Now, Discover Your Strengths  |
Incredible book that has helped me put words to my strengths. This book has also been instrumental as i help to develop my employees. |
| Emotional Intelligence |
This book has helped me to understand my own EQ, and has helped me bridge difficult conversations with employees who have high IQ but low EQ. |
| The Five Dysfunctions of a Team |
Anything by Lencioni is gold if you ask me, but this quick read leadership fable really hits on the topic of trust - which can make or break an organization. |
| American Buffalo: In Search of a Lost Icon |
A great read - epic outdoor adventure with tons of facts about American history and the buffalo... which sounds wierd but it was incredibly interesting! |
| Freakonomics: A Rogue Economist Explores the Hidden Side of Everything |
Incredibly interesting book. A testimony not only to good data collection, but accurate interpretation! |
