Browse Career Research in Telecommunications
Telecommunications Career Research
Nokia Inc
Part of initial team responsible for establishing Nokia division in Shanghai, China. Directed operations and management of AMS (After Market Services) affairs working collaboratively with sales, marketing, and merchandising teams to carry out AMS activities
Avg. Salary: $117,000 · Company Rank: Not Available
VNU Retail Group
- Direct operational efficiency audits of contact center partners including productivity metrics, reporting, call flows, operational procedures, and training material and performance - Direct P&L ownership of $17M budget with over 600 (275 internal) seats in multiple outsourced and internal domestic and offshore locations - Hired, trained, developed and evaluated staff of 2 vendor managers, 4 operations managers, 1 training...
Avg. Salary: $125,000 · Company Rank: Not Available
Vonage
- Worked with development organizations to facilitate consistency in vendor performance analysis and support activities with operational processes for enhanced efficiencies - Developed analytical tools and methods to measure and assess supplier performance and validate conformance to required standards - Maintained supplier performance visibility through regular monitoring/reporting of key indicators such as cost, quality, ...
Avg. Salary: $125,000 · Company Rank: Not Available
Teleperformance USA
- Hired, and developed training team consisting of 6 training managers and 22 trainers - Global responsibility of Training and Quality Assurance, for 2700+ contact agents - Drove and developed quality metrics and tools to ensure client quality measurements were met
Avg. Salary: $125,000 · Company Rank: Not Available
Knighstbridge LLC
- Directed daily operations of 400 seat call center - Organized and developed training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials
Avg. Salary: $125,000 · Company Rank: Not Available
CSR-ATT
Trouble shooting Network with Remedy with the GSM/UMTS/HSPA/LTE networks for issues and sending information to the OPS or RF to investigate further to resolve issues. Using all inhouse tools to accomplish the goals to best quality service for Voice and Data. Verizon Wireless Technical Support I for Voice/Data using in house tools to trouble shoot the issues with voice calls and data services on the CDMA/LTE networks. Using...
Avg. Salary: $50,000 · Company Rank: Not Available
Lord & Taylor
.Generate sales by determining and meeting the customer’s needs .Develop and maintain clientele .Develop product knowledge. Understanding your merchandise-the features, advantages and benefits .Open new accounts .Maintain floor standards including replenishment, presentation, and the general appearance and cleanliness of the department .Understand all systems and procedures relating to sales and credit transactions .Enfor...
Avg. Salary: $55,000 · Company Rank: Not Available
Havertys Furniture
.Provided project management services-prepared budgets and schedules-product returns less than 2% .Developed contract documentation to facilitate pricing, procurement and installation .Prepared and created documents, drawings and diagrams that outline client needs .Devised preliminary space plans that integrated the clients’ design specifications
Avg. Salary: $55,000 · Company Rank: Not Available
Danker Showcase
.Researched and analyzed clients’ goals and requirements-resulted in a $1M commercial design contract .Achieved monthly sales and marketing goals-$80K per month .Prepared and created documents, drawings and diagrams that outline client needs .Devised preliminary space plans that integrate the clients’ design specifications .Selected and specified furniture, fixtures, equipment and mill-work, including layout drawings .Obser...
Avg. Salary: $55,000 · Company Rank: Not Available
Mastercraft Interiors, Ltd.
.Achieved Monthly sales goals-$70K per month .Obtained and managed customer payments, deposits; and expenses keeping the company operating at peak efficiency .Provided project management services, preparation of budgets and schedules-product returns less than 3% .Identified client needs by qualifying and translating customer’s ideas into services and products offered by Mastercraft Interiors .Devised preliminary space plan...
Avg. Salary: $55,000 · Company Rank: Not Available
