Teleperformance Usa Work Values

Daily Duties at Teleperformance Usa:

- Hired, and developed training team consisting of 6 training managers and 22 trainers - Global responsibility of Training and Quality Assurance, for 2700+ contact agents - Drove and developed quality metrics and tools to ensure client quality measurements were met

What they like about Teleperformance Usa:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Vendor Management, Cost Reduction, Call Center Development, Call Center Start Up, Inbound Sales, Outbound Sales

Skills

P&L responsibilities, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Teleperformance Usa: