Browse Career Research in Telecommunications
Telecommunications Career Research
Sykes Enterprises
Provided training for all new Customer Support Technicians on the Gateway account to include: new computer systems , peripherals, and proficiency training needs as determined by the Technical Team Leads Conducted call center wide weekly training on new developments from Gateway, to include customer relations and proficiency on weak areas as determined by the call center manager Assisted telephony and systems offices...
Avg. Salary: $65,000 · Company Rank: Not Available
Sykes Enterprises
Trained newly hired customer support technicians on all aspects of computer troubleshooting, component replacement, customer relations, use of on-line tools and Sykes Enterprises Inc company requirements on the Gateway, Compaq, and Computer City accounts Independently developed lessons plan, training materials, and evaluation exercises for technicians on the Compaq and Computer City accounts Exclusively developed the ...
Avg. Salary: $65,000 · Company Rank: Not Available
Staples
Performed installations and upgrades on customers’ computers for Staples, computer and peripheral sales. Spearheaded development of new marketable tech center services for Staples such as Y2K compliance check out and professional computer cleaning
Avg. Salary: $65,000 · Company Rank: Not Available
Andalon.com
Schedule, control, dispatch, and train all field service technicians performing maintenance and installations on client’s computer systems, networks, and software Build, configure and deploy Windows 9X, NT, & 2000 workstations and servers Troubleshooting and repair of Windows 9X, NT, & 2000 workstations, servers, and networks to include printing, connectivity and email issues Work closely with Project Management p...
Avg. Salary: $65,000 · Company Rank: Not Available
Adelphia Cable
Monitor, troubleshoot, and dispatch on-scene repair technicians if needed for the Adelphia cable television network and the interfaces with the billing systems: Cable Data and CSG Troubleshoot, maintain, and insure the integrity of Adelphia’s Impulse Pay Per View (IPPV) and Video on Demand (VOD) subsystems insuring any outage effecting our subscribers is repaired in a minimum amount of time Provide troubleshooting sup...
Avg. Salary: $65,000 · Company Rank: Not Available
Time Warner Cable
Assist Time Warner sites with installing, configuring, upgrading and troubleshooting the Mystro Application server and associated hardware and software Assist Time Warner sites with the rapid resolution of customer facing outages involving the functionality of the Mystro Application Server and associated products such as Start Over, Caller ID, Video On Demand, and Pay Per View. Performed required corporate notificatio...
Avg. Salary: $65,000 · Company Rank: Not Available
Comcast Cable
Assist Comcast sites with troubleshooting and repair of their Motorola based digital cable systems. Troubleshoot and repair defects in the Motorola Digital Access Controller (DAC) and associated peripherals. Assist Comcast sites with configuration and troubleshooting of the DM6400 Video Multiplexer/Transcoder Assist Comcast sites with troubleshooting and repair of Broadbus B1 Video On Demand content storage and provis...
Avg. Salary: $65,000 · Company Rank: Not Available
Jaguar Communications Inc
All duties of the company. Installation, sales and service of commercial telephone systems. OSP Cabling – Superdome (New Orleans) copper and fiber backbone. Systems actually installed recently, programming included; VoIP systems- Voice over Internet Protocol; Allworx www.allworx.com , Epygi www.epygi.com Hybrid Key systems Avaya Partner ACS R6, Nortel Norstar, Vodavi STS Panasonic KX-TD816, ...
Avg. Salary: $50,000 · Company Rank: 5.0 out of 5
Orius Corp
Replaced two project managers in the Houston office. Closed out 280 jobs and billed out 2 million dollars after taking over HISD. Startup and manage IAH – Car Rental facility 900K. Large OSP project. Managed all projects from Austin location after closing. Startup UT – Wet Labs in Austin due to start in summer. 400k.
Avg. Salary: $50,000 · Company Rank: 2.0 out of 5
WalkerCom
Cabling Specialist – OSP Cabling – Chase Bank of Texas Administer of RFPs and contracts with multiple cabling Contractors for the Houston, Austin, And San Antonio projects for voice and data cabling. Coordinate jobs between Corporate Real Estate, Project managers, and Coordinators to ensure that all projects cutover on schedule. Design infrastructure and LAN rooms. Approx. 40 projects. Entire floors renovated and occup...
Avg. Salary: $50,000 · Company Rank: 2.0 out of 5
