Browse Career Research in Telecommunications
Telecommunications Career Research
614th Space Operations Squadron, United States Air Force
Program Management: Ensured new squadron personnel were qualified for certification in Air Force Space Command’s only Operation Center. Trained all levels (to Squadron Commander and above). Accountable for creation and management of new training department. Created training, certification and recertification programs for squadron startup. Quickly moved through the ranks, completed degree, and earned teaching certification. ...
Avg. Salary: $72,000 · Company Rank: Not Available
United States Air Force
Avg. Salary: $72,000 · Company Rank: Not Available
Telepacific Communications
Avg. Salary: $70,000 · Company Rank: Not Available
Independent Consulting Services
US Department of Commerce participating in a pilot program for the 2010 Census Robert Half International on site implementation consultant delivering telecom solution Inside Sales focuses on unified communication Alternative Business Solutions assisting with Sage software upgrade
Avg. Salary: $0 · Company Rank: Not Available
SER Solutions
Reported directly to VP, Worldwide Operations. Responsible for managing call center system implementations and services departments; established group goals and objectives, policies and procedural metrics; managed vendor and partner relationships, negotiating contract pricing and SLAs. • Scale of projects ranged from $150 - $500K; managed 6 direct reports. • Marquee clients included AT&T, Service Employees International Un...
Avg. Salary: $0 · Company Rank: Not Available
SER Solutions
Reported directly to Senior VP, Operations. Responsible for all aspects of call center systems delivery, including Staffing, Training, Ops, Project Management, Implementations, Service and Customer Satisfaction. Also responsible for document management products integration. • $4.5MM budget responsibility; managed 7 direct reports and 42+ indirect reports. • Marquee clients included Comcast Cable, AT&T, Xerox, Verizon, SEI...
Avg. Salary: $0 · Company Rank: Not Available
SER Solutions/EIS International
Reported to Director, Field Operations. Responsible for Field Engineering operations and call center implementation solutions. • Managed $1.5MM expense budget; 13 direct reports. • Marquee clients included Sitel, West, Convergys, APAC, CDG and ICT Group. • Responsible for training; reduced required new hire training by 50%, and reduced time required for Engineers to become billable from 6 months to 3 months. • Managed d...
Avg. Salary: $0 · Company Rank: Not Available
SER Solutions/EIS International
Reported to Manager Field Operations, Western Region. Led implementation, onsite training and servicing of call center integrations.
Avg. Salary: $0 · Company Rank: Not Available
211me
Manage the 211me mobile platform and applications including mobile business cards, group text messaging, and iPhone and Facebook applications. • Manage product features and bug fixing and track progress using web-based tools and Product Requirements Specifications • Manage all aspects of the product definition process including o gather system and subsystem requirements o prioritization of features, bug fixes and enhan...
Avg. Salary: $110,000 · Company Rank: Not Available
LiveWire Mobile
Manage the Mobile Applications business unit including the MyCaller Ringback Tone application and services platform. • Product and Feature definitions including synthesis of data from key customers, partners, and industry analysts to formulate product plans • Coordinate and run cross-functional product meetings • Participate in forecasting and feature/scheduling decisions with Product development • Lead product busin...
Avg. Salary: $110,000 · Company Rank: Not Available
