Help Desk Specialist Career Research and Resources
JC Duncan
I am currently working as a roll off driver. One of my accomplishments while working there has been the opportunity to work the new Southlake route when they bid on and won this prestigious contract. I was also given a new truck for my promotion. *A side note: I had to get a CDL before I could be hired. I had never driven a truck large enough to require a CDL for. I needed a job (as I have a wife and daughter who are...
Avg. Salary: $55,000 · Company Rank: 4.0 out of 5
Private Consulting
Aid smaller companies with internet technologies; Install hardware and software in Macintosh, Windows and UNIX environments; Provide solutions to company needs and future needs; Assist in website design and implementation Design and update websites; Install Cisco routers and switches in LAN/WAN environment; Aid in customer knowledge in Microsoft Word, Excel and Office products for daily office use
Avg. Salary: $55,000 · Company Rank: Not Available
McClung Contracting
Project manager of multiple projects at one time; Computer operations, website design and management; Payroll Administration; Proficient in Microsoft Word, Excel and Office for project tracking, cost control, employee and customer letters; Daily project tracking; Aid in daily operations of the office and field work; Aid in location and delivery of products to job locations; Quality control of all roofing operations; Roofing...
Avg. Salary: $55,000 · Company Rank: 3.0 out of 5
NTT/Verio
Monitored, trouble shot and performed maintenance on international Tier 1 infrastructure circuits from T-1 to OC-192 Monitored and trouble shot Mail, News and DNS Server issues and maintenance Assisted in implementing IPV4/IPV6 dual stack worldwide network Experience working with all Cisco, Juniper and Foundry routers and switches Experience working with Sun, Windows, UNIX and Mac workstations Proficient in Microsoft W...
Avg. Salary: $55,000 · Company Rank: 5.0 out of 5
EDS
recieve calls and solve all its issues.
Avg. Salary: $0 · Company Rank: Not Available
Pepco/PHI
Provided end-user support to department; answer and respond to PeopleSoft help desk calls and emails, enter personnel actions into PeopleSoft 8, and SAP, provided security support to users; Designed, configured and maintained the Human Resources Intranet website; internal and external communications based on organization's intranet, internet, and homepage strategies and goals; Insured that the website is available to the de...
Avg. Salary: $65,000 · Company Rank: 2.0 out of 5
Tsymetry – Department of State
Provided production support to Department of State on the Integrated Logistics Management System, using PeopleSoft Supply Chain, Ariba Buyer 7.1, Enterprise Manager, and Procurement Desktop. Answered and responded to calls and emails, provided security support to users, troubleshoot errors using Integration Broker, create locations, create roles and permissions. PeopleSoft Script testing for Department of Transportation dep...
Avg. Salary: $65,000 · Company Rank: 3.0 out of 5
Pepco/PHI
Assisted in compliance reporting; compile statistical data and generate monthly reports; coordinated birthday celebrations for employees, arrange travel and conference details; processed payment authorizations for department purchases, travel arrangements and seminars; entered grievance information into database; performed routine office administrative duties; special projects for General Manager, Human Resources
Avg. Salary: $65,000 · Company Rank: 2.0 out of 5
American Red Cross
Gathered system configuration data from for Alliance for Technology Linking All Systems (ATLAS) implementation from chapter staff via telephone, Webex, and email. Programs in ATLAS include Client Assistance System (CAS - for Disasters), Human Capital Management System (HCMS – PeopleSoft) , Learning Management System (LMS – for Classes) and Web Intelligence (WEBI – for adhoc and canned reports. Entered chapter information in...
Avg. Salary: $65,000 · Company Rank: 2.0 out of 5
Lockheed Marting
Deployment, Tech Refresh, trouble shooting, etc
Avg. Salary: $35,000 · Company Rank: 4.0 out of 5
