Help Desk Specialist Career Research and Resources
Convergys Inc. / USA.NET
Performed problem determination, diagnosis and resolution for customer reported issues. Provided extensive one-on-one help for internal services and customers own equipment and configuration. Tracked all problem and resolution details. Followed up to ensure case closed to customer satisfaction. When immediate solutions were not available, duplicated exact scenario remotely and worked to find a root cause or work...
Avg. Salary: $25,000 · Company Rank: 2.0 out of 5
Gordon Howard Associates / Passtime
Provided dealer training for Passtime products, services and administration. Acted as liaison between Passtime support and IT website administrators for problems with internal tools. Received, verified, invoiced, and tracked client orders. Provided direct end user assistance and notified the dealers of potential inconsistencies with accounts. Developed training manuals to aide with the installation of products in proble...
Avg. Salary: $25,000 · Company Rank: 4.0 out of 5
Stevinson Toyota West
Pre-owned Vehicle Reconditioning Manager Supervised all staff and work load for the Used Car Department. Communicated customer expectations to management and assisted in resolution of issues. Managed external vendor activities to provide seamless customer service Performed Service Advisor duties for entire Used Car Department. Generated repair orders for pre-owned customer vehicles and resale vehicles. Dispatched all ...
Avg. Salary: $25,000 · Company Rank: 4.0 out of 5
CDI
Technical Department Information Assistants (DIA), with full time responsibility and skill to maintain, repair, & correct any functional issues with Computer Hardware & Standard Software. Supported over 450 personnel at multiple locations, to include but not limited to hardware replacement, software troubleshooting for nonstandard software, license tracking for the department, purchasing software and hardware for the variou...
Avg. Salary: $2,000 · Company Rank: 2.0 out of 5
Copart Auto Auctions
Bilingual English-Spanish support of company's website: copart.com. Troubleshooting connections to the company's java-based auction window on both XP and Vista platforms. Technical Writing / Translation
Avg. Salary: $36,000 · Company Rank: 4.0 out of 5
Dick Bournival Dodge
Automotive Reconditioning and Detailing
Avg. Salary: $20,000 · Company Rank: 1.0 out of 5
New York Times
Testing SAP program Gui Software
Avg. Salary: $38,000 · Company Rank: 3.0 out of 5
zoomon
vp of north american operations
Avg. Salary: $35,000 · Company Rank: 3.0 out of 5
Flash Logistics
I perform desktop support and remote assistance for over 150 employees, specifically with Outlook 2003 & 2007. I assisted with the migration from using POP3 to the implementation of Microsoft Exchange Server using DHCP. I currently perform hardware and software installations and provide high-level customer care, training, and technical support. I also assemble and install a wide array of computer systems, workstations, and ...
Avg. Salary: $35,000 · Company Rank: 1.0 out of 5
One Call Medical
I performed desktop support for over 300 employees were I installed and managed Microsoft XP. I also provided training on how to use Microsoft Outlook 2003, and assisted with any troubleshooting and fixes.
Avg. Salary: $35,000 · Company Rank: 4.0 out of 5
