Help Desk Specialist Career Research and Resources
Uniguest of Tennessee
Provide remote technical support to Business Center computers and Boarding Pass stations in hotels throughout the country via telephone and email. Liaison with customers through a trouble call .Troubleshoot internet connections (TCP/IP), remotely install software, troubleshoot printer problems, as well as software support. Resolve all issues on a first call basis when possible, when not, researching the issue until a reso...
Avg. Salary: $34,000 · Company Rank: 3.0 out of 5
Ross-Simons
Provide technical Support for internal employees and stores throughout the US. Work with printers, various software and hardware and networking. Train others on hardware and software use. etc.
Avg. Salary: $30,000 · Company Rank: 3.0 out of 5
RIDOT
Provide technical support. Updated and designed websites using HTML, CSS, Javascript, ASp, ASP.NET
Avg. Salary: $30,000 · Company Rank: 5.0 out of 5
Stop and Shop
Customer Service Stocking Shelves Inventory
Avg. Salary: $30,000 · Company Rank: 4.0 out of 5
ButtonHole Golf Club
Designed a database in Access as there main application to keep track of current and future enrollments. Trained employees on proper use and maintenance.
Avg. Salary: $30,000 · Company Rank: 3.0 out of 5
Time Warner Cable
Support for High Speed Data,and Digital Phone. Resolve escalated issues.
Avg. Salary: $40,000 · Company Rank: 2.0 out of 5
Papa Johns Int'l
Assisting employees, managers and owners with both procedural and technical issues pertaining to their computer systems and related issues. We would would typically resolve the problem (and often look for / find other issues to help from running into anything else unforeseen) while on the call, though often we would need to document the issue and work toward a resolution until the issue was no longer.
Avg. Salary: $30,000 · Company Rank: 3.0 out of 5
Touch Dynamic
Oversaw staff providing testing and repair of POS systems. Personally performed troubleshooting, diagnosis and repair of POS desktops and all-in-one computers. Developed and implemented standard testing procedures for quality control of repair work.
Avg. Salary: $43,400 · Company Rank: 4.0 out of 5
The Computer Specialist
Build, configure and install PCs, peripherals and wired/wireless networking equipment for clients. Install and upgrade hardware and software. Perform troubleshooting, diagnosis and technical support for hardware and connectivity issues on Desktops and Laptops. Perform virus, spyware and adware removal.
Avg. Salary: $43,400 · Company Rank: Not Available
Telos Field Engineering
Built, configured and installed PCs and peripherals for federal employees. Performed troubleshooting, diagnosis and technical support for hardware and connectivity issues on both desktop and laptop computers. Installed and tested network equipment, including Cat 5 cables, switches, hubs and network cards. Held U.S. Department of Defense security clearance.
Avg. Salary: $43,400 · Company Rank: 4.0 out of 5
