Help Desk Specialist Career Research and Resources
University of Central Florida
• Set up new computers, install and configure all necessary software and domain managed software packages • Repair computers, printers and peripherals in case of failure • Configure Windows XP and Vista computers sharing a domain with Windows 2003 servers • Took part in and oversaw computer upgrade project consisting of over 250 desktops and 50 laptops • Install PDAs and other peripheral devices • Train users on how to...
Avg. Salary: $37,000 · Company Rank: 4.0 out of 5
Redbox Inc
• Receive new product each week • Keep track of all product inventory and maintain accurate counts • Service machines once per week, loading in new inventory and performing preventative maintenance • On call from 8am-8pm in case of problems • Respond as soon as possible to service calls and troubleshoot machines • Repair machines if necessary, including disassembling components and replacing failed components
Avg. Salary: $37,000 · Company Rank: 4.0 out of 5
Florida's Turnpike Enterprise
• Receive communication via calls, emails or face-to-face about problems with equipment • Troubleshoot all possible avenues to decide whether the malfunction was network, hardware or user error • Repair computers, printers and peripherals in case of failure • Train users on how to use equipment and software properly • Complete projects assigned to the help desk on a daily basis • Accurately inventory cameras and all ro...
Avg. Salary: $37,000 · Company Rank: 4.0 out of 5
Gamestop
• Advised customers on the location, selection, price, delivery, use and care of goods available from the store, with the aim of encouraging them to buy and to return to buy in the future. • Operated cash registers and accepted payment. • Took special orders for items not in stock and notified customers when the items arrived. • Packaged goods for customers. • Priced, stacked and displayed items for sale, and kept t...
Avg. Salary: $37,000 · Company Rank: 4.0 out of 5
Diebold Inc.
• First response to trouble issues in ATM machines • Repair and maintenance of machines • Training new technicians • Documenting site surveys to distribute to team • Forklift operator in ISO 9001 warehouse
Avg. Salary: $35,000 · Company Rank: 4.0 out of 5
Stream International
• Provide technical support to customer in Microsoft schedule plus and outlook via phone/internet • Train New/Outlook technicians in Schedule Plus • Set-up and maintain a Microsoft Mail Server • Troubleshoot Outlook/Exchange Server issues • Use / update Microsoft knowledge base • Provided proper call handling to non-product issues
Avg. Salary: $35,000 · Company Rank: 4.0 out of 5
L&G Engineering
• Built electronic structures per customer specifications • Use multi-meters to diagnose point to point wiring • Preformed metal fabrication to meet customer need • Use of high lift motorized hand truck • Responsible for parts inventory
Avg. Salary: $35,000 · Company Rank: 2.0 out of 5
Care2Learn/RedVector
Provided customer service for online customers. I also provided inhouse maintainance on the network infrastructure (Assistant Network Administrator).
Avg. Salary: $28,000 · Company Rank: 4.0 out of 5
Elite Securities
• General office work including filing, computer, and Excel, Access, and the Internet • Processing of bonds using the ICIS system of the 5th Judicial District of Iowa. • Server and website maintenance, All IT for the company.
Avg. Salary: $32,000 · Company Rank: 5.0 out of 5
Computer Repair, Ankeny & Des Moines, IA
• Repaired and upgraded computers for customers. • Repaired computers remotely for customers that were unable to come to the office. • Consulted on new systems and different internet options to fit their needs and budget. • Tutored customers in Windows and Office products.
Avg. Salary: $32,000 · Company Rank: Not Available
