Help Desk Specialist Career Research and Resources
AGORA: The UNM Crisis Center
Computer maintenance of the center’s nine computers Research and input of information pertinent to the fulfillment of AGORA’s mission
Avg. Salary: $0 · Company Rank: 3.0 out of 5
New Age Tech
Assist in supporting over 14,000 Desktop’s. Support’s 2000 pro, XP, W98, W95, NT and some Unix. Tracks over a hundred calls a day using HP Openview and several other related platforms. Sets up printers for network printing, TCP/IP Printing and Local printing. Supports all VPN and wireless configurations.
Avg. Salary: $34,000 · Company Rank: 4.0 out of 5
SUED Chemical
Responsible for backing up and restoring systems of various configurations. Assisted in deployment of over 700 IBM systems per IBM setup and instructions. Troubleshot any laptops and desktop systems both hardware and software on companies’ network.
Avg. Salary: $34,000 · Company Rank: 4.0 out of 5
Gentronics
Responsibilities included train techs, interact as site rep for Dell Computer. Assisted in the deployment of over 1200 machines for Cummins International
Avg. Salary: $34,000 · Company Rank: 4.0 out of 5
Robert Half Technologies
Absolute Networking – Install and terminate network installations in Shelby County Schools. Westport Axle – Network monitoring, program compatibility.
Avg. Salary: $34,000 · Company Rank: 3.0 out of 5
CRS Inc.
Designed and monitored a 50 station Novel Network. Repaired and placed back in service customers machines. Served as liaison between system users and technical support group. Assisted customers with desktop issues and MS Office questions. Trained field Tech’s in trouble shooting.
Avg. Salary: $34,000 · Company Rank: 5.0 out of 5
University of Louisville
Performed system maintenance and backups. Provided desktop and hardware support on over 750 personnel computers, running Windows 2000 and XP Pro. Managed 5 repair techs covering over 1200 systems. Configured and supported various email and cell phone configurations. Blackberry support, Nextel support and Sprint Support.
Avg. Salary: $34,000 · Company Rank: 4.0 out of 5
GSI Commerce
: Logging, tracking, trouble-shooting and resolution of Internal User Support issues to 75-100 users, provide installation and support of hardware such as Cisco Routers/switches, Domain Controllers, various software applications and Internet/Intranet applications. Migration team lead for Portland location cut over to GSI Network. Provide on-Call service. Maintenance of Symbol Wireless RF Scanners and configuration, cable c...
Avg. Salary: $45,000 · Company Rank: 4.0 out of 5
Premiere Election Systems/ PDS Technical Services
* Manage the local installation of voting machines, servers and optical scanners * Oversee acceptance testing of machines for the deployment * Help troubleshoot problems with servers, voting machines and optical scanners on Election Day
Avg. Salary: $35,000 · Company Rank: 5.0 out of 5
ERGOS TECHNOLOGY
* Provided incident management, troubleshooting, and issue resolution for various clients on Windows XP and Mac OS in various server environments. * Performed administration of user accounts via Windows Active Directory * Performed troubleshooting and installation of software via Microsoft Live Meeting web client * Monitored clients' backup servers on a weekly basis * Scheduled and dispatched consultants to various clie...
Avg. Salary: $35,000 · Company Rank: 5.0 out of 5
