Help Desk Specialist Career Research and Resources
Triple I
Create, modify, and delete user, computer, and group accounts in DRA.
Avg. Salary: $34,000 · Company Rank: 2.0 out of 5
Connextions
Mentor and help Agents with their daily duties
Avg. Salary: $30,000 · Company Rank: 3.0 out of 5
Comcast Cable
CAE - customer account executive.
Avg. Salary: $21,000 · Company Rank: Not Available
Oracle Corp.
** Tech Support Engineer / QA Analyst / Video Editor ** - Tech Support: Provide Tier 2 and Tier 3 Hardware/Software Hands-on and Remote Technical Support for 3000+ users in a 2000/XP/Linux Environment, including printers and other peripherals; Update ticketing system; Network printer maintenance. Have closed more trouble tickets than any other Tech Support Engineer in the U.S. since October 2006 to present (Proof availab...
Avg. Salary: $50,000 · Company Rank: 3.0 out of 5
DC Metro Police
** Tech Support Engineer / QA Analyst ** - Tech Support: Provided Tier 1, Tier 2, and Tier 3 Hardware/Software Hands-on and Remote (Phone and VNC) Technical Support for 1500+ users in an NT/2000/XP Environment, including printers and other peripherals at DC Police HQ and all DC Police Districts. - QA: Imaging, Configuring, and Testing of new hardware and software to be deployed to various Police Districts; Delivered Eva...
Avg. Salary: $50,000 · Company Rank: 4.0 out of 5
AAHPERD.org
** Information Systems Engineer / QA Specialist ** - Hardware/Software hands-on and remote Tech Support in an NT/98/2000/ME/XP environment of 80 end-users. - System Back-up/Restore; New driver push-out; Network Printer Management; QA Testing for new Hardware/Software to be implemented within the company. - Identity Management: Single Sign-On; Authorization; IIS; Web Security; Authentication. Instruction of new software...
Avg. Salary: $50,000 · Company Rank: 3.0 out of 5
LAVAZZA USA
** Technical Manager ** - Managed Technical Department of entire company (including 2 – 5 technicians); Technical and Customer Support of company import/distribution products (Coffee equipment) and company computers. - Served as applications tester for in-house products, facilitating integration into production environment and sales deployment; Trained existing and potential clients in use of company products; Field Techn...
Avg. Salary: $50,000 · Company Rank: 2.0 out of 5
Northrop Grumman IT
Logistics/Distribution Warehouse ? Reviewed invoices and shipping manifests to ensure full compliance with local customs and international regulations ? Coordinated tasks to ensure rapid, accurate delivery of equipment, materials and resources ? Proficient in use of logistics and supply management software ? Marked and labeled freight, documented, verified and inventoried cargo. Submitted report documentation ? Collabo...
Avg. Salary: $40,000 · Company Rank: 4.0 out of 5
United Staffing
All aspects of netwrk and desktop support
Avg. Salary: $55,000 · Company Rank: Not Available
MPC Computers
Customization Engineering: Manage customer images and third party custom configurations. Work on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Prioritize multiple customization projects to meet customer expectations with hardware and software applications.
Avg. Salary: $30,000 · Company Rank: Not Available
