Oracle Corp. Work Values

Daily Duties at Oracle Corp.:

** Tech Support Engineer / QA Analyst / Video Editor ** - Tech Support: Provide Tier 2 and Tier 3 Hardware/Software Hands-on and Remote Technical Support for 3000+ users in a 2000/XP/Linux Environment, including printers and other peripherals; Update ticketing system; Network printer maintenance. Have closed more trouble tickets than any other Tech Support Engineer in the U.S. since October 2006 to present (Proof available upon request). - QA: Planning of guidelines (documentation and procedures); Development of testing procedures, testing, and evaluations of third party/proprietary software/hardware; Software/hardware configuration for functional compatibility with Oracle images; Validate new software/hardware for Oracle images, and training courses at Oracle University; Work closely with software developers for new upgrades and/or software integration to the Oracle Base Image. Tools used: Load Runner, Quality Center, Quick Test Pro in WEB and GUI. - Forensics and IDS Testing: Data Recovery of damaged hard drives, (Easy Recovery Pro); Intrusion Detection Systems Tester (Snort and Ethereal); Identity Management (Single Sign-On, Authorization); Web Security; Authentication. - Technical Trainer: Instructed company engineers and users on new company and third-party products being installed for Oracle Base Imaged laptops/desktops by classroom, web-conference, and/or writing guides; Helped Oracle University instructors with Training Course Development and Analysis; Technical Writing. - Networking (Cisco Environment) and VOIP: TCP/IP troubleshooting creation and assignment (Configuration and testing); Responsible for IP re-addressing for all network (shared and non-shared) workstations, printers, and labs; Basic Network Testing, Support, and Assistance (Routers, Switches, Cables, Ethernet, Wireless); Basic VOIP support (Call Manager and Phones); User Account Restriction/Access. - Video Editor of online and recorded courses, product advertisements, interviews, short documentaries; File conversion, compression, and uploading/downloading; A/V Synching and voice-over recordings; Chroma keying backgrounds during interviews; Free to download any Open Source programs and licensed videos to use with our licensed software for enhancement / proposal purposes ONLY; Created and edited video trailer for IRON MAN (movie), which Oracle funded, which was used only for promotional video material for Government contracts, before the movie's release. Software used: Adobe Premiere, Windows Movie Maker, Camtasia, XML, Photoshop, Roxio Easy CD and DVD Creator.

What they like about Oracle Corp.:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Video Editor, 3D Animation, 3ds Max, Maya, Adobe Premiere, Avid Pro, Digital and Special Effects, Chroma Key, Photoshop, Google Sketchup, Italian, Spanish, French, Tech Support, Windows, QA, DVD Creation/Editing, Desktop, Laptop, Printers, VOIP, IDS and Forensics, Video Compression, Codecs, Cross Cultural, Multi Cultural, U.S. Citizen (No clearance yet), Network Support (Cisco and Microsoft), Technical Trainer / Instructor, Dreamweaver, Flash, Remote Support, Technical Support, Open Source, DAZ, Audio Editor, Noise Video Sweetener, Windows Movie Maker, XML Scripts, Language Instructor, Music, Guitar, Martial Arts, Telecommute, Family

Skills

P&L responsibilities, Presentation, Technology Solutions, Sales Support

These are some of the questions we asked our climbers about their experiences with Oracle Corp.: