Help Desk Specialist Career Research and Resources

APPLE COMPUTERS

Information Technology - Help Desk Specialist - Memphis, TN

* Trained users on various Apple based programs (i.e. OS X, iLife 05, MS Office for Mac) * Installed Apple Software and Hardware into users desktops and laptops * Provides complete and appropriate sales solutions to customers. * Maintains knowledge of current promotions, trends, merchandise features, store inventory, policies and procedures.

Avg. Salary: $35,000   ·    Company Rank: 4.0 out of 5

Fischer Solutions

Information Technology - Help Desk Specialist - Memphis, TN

* Maintained client membership databases * Created marketing material for non-profit organizations * Created and maintained email lists and list serve for local organizations * Performed Internet Marketing research to increase website visibility for local clients * Performed marketing demonstrations and presentations for various products and companies

Avg. Salary: $35,000   ·    Company Rank: 4.0 out of 5

TEACHERS INSURANCE ANNUNITY ASSOCIATION

Information Technology - Help Desk Specialist - New York, NY

* Reduced third level support call volume by 75% by creating customized instructions. * Created and executed standardized Windows 98/NT/2000 builds for desktops and laptops. * Executed department-wide rollouts of Windows 2000 operating systems for up to 3000 users via Norton Ghost. * Executed installations of Hummingbird BI-Query for users on Oracle 8i Databases * Migrated users from Windows 98 and Windows NT to Window...

Avg. Salary: $35,000   ·    Company Rank: 5.0 out of 5

Lowes

Information Technology - Help Desk Specialist - New Lenox, IL

Greet and acknowledge all customers in a friendly professional manner and provide quick responsive customer service and efficient check out

Avg. Salary: $0   ·    Company Rank: Not Available

City of Chicago - Office of the City Treasurer

Information Technology - Help Desk Specialist - Chicago, IL

? Project Manager/Lead for converting in-house programs to secure Internet Banking Systems for Wire and ACH Transfers. Used File Transfer Protocol (FTP) to upload files to Oracle and Mainframe based applications. System Administrator/Liaison for Evare, Citibank, Bank of America, LaSalle Bank, and other outside consultant based applications. ? Purchased/evaluated vendor forwarded hardware and software products for effici...

Avg. Salary: $0   ·    Company Rank: Not Available

City of Chicago - Dept of Housing & Water

Information Technology - Help Desk Specialist - Chicago, IL

? LAN Administrator for Ethernet/NT environments with 250+ Department of Housing users ? LAN Administrator for Token Ring/Ethernet/NT environments with 350+ Dept. of Water users ? Creating Mainframe connections, Network ID’s, Internet, Intranet and E-mail accounts, setting up and deploying Network Nodes, Printers, software applications to users and developing applications requested by end-users ? Suggested/evaluated ...

Avg. Salary: $0   ·    Company Rank: Not Available

Cityof Chicago - Department of B.I.S.

Information Technology - Help Desk Specialist - Chicago, IL

? LAN Administrator for a Token Ring environment supporting Mayor's Office and B.I.S. Department System/Programming Division with 100+ users by deploying Network Nodes and Printers ? Meeting with City Departmental representatives to determine hardware/software applications best suitable for their Departmental business objectives ? Developing, testing and documenting programs for end-user applications and training ...

Avg. Salary: $0   ·    Company Rank: Not Available

PricewaterhouseCoopers

Information Technology - Help Desk Specialist - Florham Park, NJ

Avg. Salary: $75,000   ·    Company Rank: Not Available

Wing Zone

Information Technology - Help Desk Specialist - Lincoln, NE

Delivering orders, taking orders over the phone and face to face

Avg. Salary: $20,000   ·    Company Rank: 4.0 out of 5

Panasonic

Information Technology - Help Desk Specialist - Franklin Park, IL

Avg. Salary: $35,000   ·    Company Rank: Not Available