Help Desk Specialist Career Research and Resources
Sprint
Managing Active Directory (creating, disabling, unlocking and enabling users and computers account). Replacing old computers with new ones. Deploying new computers for new users. Deploying local, network and wireless printers. Installing CD-ROM, DVD-ROM, Scanners. Installing operational systems, mail services and applications, patches, fixes, upgrades, and drivers as needed. Patching network cables, mapping and punching dow...
Avg. Salary: $35,000 · Company Rank: 5.0 out of 5
Sony Latin
Managing Active Directory (creating, disabling, unlocking and enabling users and computers account). Replacing old computers with new ones. Deploying new computers for new users. Deploying local, network and wireless printers. Installing CD-ROM, DVD-ROM, Scanners. Installing operational systems, mail services and applications, patches, fixes, upgrades, and drivers as needed. Patching network cables, mapping and punching dow...
Avg. Salary: $35,000 · Company Rank: 2.0 out of 5
Univision
Managing Active Directory (creating, disabling, unlocking and enabling users and computers account). Replacing old computers with new ones. Deploying new computers for new users. Deploying local, network and wireless printers. Installing CD-ROM, DVD-ROM, Scanners. Installing operational systems, mail services and applications, patches, fixes, upgrades, and drivers as needed. Patching network cables, mapping and punching dow...
Avg. Salary: $35,000 · Company Rank: 5.0 out of 5
Citigroup
¨ Key member of a technical team that handles over 10,000 calls per day from retail brokerage clients originating from five continents. ¨ Provide end user support and remote resolution of desktop software faults with operating and proprietary systems. ¨ Analyze time sensitive network/technical issues as requested by management and resolve them to completion. ¨ Proficient in the use of proprietary systems such as: Nextgen...
Avg. Salary: $50,000 · Company Rank: 3.0 out of 5
Best Buy/Geek Squad
¨ Proven expertise in supporting, troubleshooting and resolving technical issues and problem escalations with a demonstrated ability to satisfy users through analysis and problem resolution. ¨ Provide in store customer service, technical support of PC’s and MAC desktops and laptops. ¨ Setup, install, upgrade and configure hardware and software; perform data backups and retrieval.
Avg. Salary: $50,000 · Company Rank: 2.0 out of 5
Greystone Staffing, Inc
¨ Analyzed and resolved network connectivity issues between computers, routers, and modems. ¨ Configured and setup of POP3 and STMP mail servers and performed email administration. ¨ Installed, configured, managed support and design of network infrastructure of Win 2000 NOS. ¨ Designed and implemented Win 2000 security, authentication, privilege, and access rights. ¨ Configured CISCO routers, IP/IPX protocols, access l...
Avg. Salary: $50,000 · Company Rank: 2.0 out of 5
TCI College/ IENET
¨ Educated, trained students in lab environment for Microsoft Windows Networking principles. ¨ Designed and administered tests, tutored and prepared students for A+ certification.
Avg. Salary: $50,000 · Company Rank: 3.0 out of 5
Plaquemines Parish Government
Avg. Salary: $25,000 · Company Rank: 4.0 out of 5
Lopez Transports, Inc
Avg. Salary: $25,000 · Company Rank: 4.0 out of 5
Bank of America/TekSystems
•Responsible for assisting Bank of America clients with the installation of PGP (Pretty Good Privacy) software for the purpose of creating public/private keys for non-dial CD decryption. •Analyst assisted in the creation of all SOP’s workflow process and project specific documentation •Data integrity specialist; responsible for all data scrubs pertaining to client resource spreadsheets. Analyst ensured all client specifi...
Avg. Salary: $39,500 · Company Rank: 5.0 out of 5
