Help Desk Specialist Career Research and Resources
Bellstar Services Inc.
Provide technical support and service to customers.
Avg. Salary: $40,000 · Company Rank: 4.0 out of 5
RMS
Consultant, Request Implementation
Avg. Salary: $38,000 · Company Rank: 3.0 out of 5
Valspar Corporation
Providing local and remote desktop support, setting up new pc's, troubleshooting problems, telephone switch administration, email administration, network support, remote connectivity
Avg. Salary: $0 · Company Rank: 4.0 out of 5
Sears
Electronic Sales, Customer Service
Avg. Salary: $0 · Company Rank: 4.0 out of 5
Infinity Property and Casualty
Level 1 and Level 2 Help Desk calls, administration of Agency Management Downloads, ongoing training and coaching of new hires.
Avg. Salary: $40,000 · Company Rank: 4.0 out of 5
Bellsouth.Net
Level 1 Help Desk support for dialup ISP.
Avg. Salary: $40,000 · Company Rank: 3.0 out of 5
Oglethorpe Power Corporation
1st-level Help Desk analyst for Intellisource Services Solutions (Oglethorpe Power Corporation). Call routing, troubleshooting and problem solving for 500+ users in a Novell Client network running Windows 3.1 and 95. Installed and supported software packages, including Office 97 and Novell Netware Client 32. Supported QMS color and high-speed printers, HP Laser Jet III printers, and IBM 4039 and Optra LX printers. Replaced...
Avg. Salary: $40,000 · Company Rank: 3.0 out of 5
Wells Fargo
Troubleshoot moderate to complex hardware and software problems Prepare supporting system documentation and assist in the development of user documentation. Install and coordinate installation and repair of hardware and software products. Perform security maintenance and Administer Network accounts Assists in the evaluation and implementation of application tools and enhancements Assists in the design and sc...
Avg. Salary: $42,000 · Company Rank: 4.0 out of 5
KS Specialty Services
Design and set up all advertising Responsible for setting budgets and bookkeeping Sales Set up and repair pc's, laptops, printers, small networks Assign jobs and make sure they are completed to customer's satisfaction. Set up websites and blogs Internet marketing Pay per click ad tracking Setup and maintain database using SQL and MS Access Manage 3 to 8 techs and staff.
Avg. Salary: $42,000 · Company Rank: Not Available
Wells Fargo
Team Lead Answer calls in a fast paced environment Administer network accounts Handle issues escalated to management and resolve quickly Troubleshoot complex Hardware and Software issues Developed excellent customer service, communication and interpersonal skills Give input on training materials and documentation Assist field techs with installs of PCs, printers, servers, and network equipment Remotely insta...
Avg. Salary: $42,000 · Company Rank: 4.0 out of 5
