Help Desk Specialist Career Research and Resources
J. T. Webwerx & Sonz Consulting
Hardware IBM and compatible PCs; PBX; wireless, broadband, 10/100 Mbit, cable, and router networking solutions; video cards; mainboards; RAID/RAID2; HDD partitioning; BIOS; multifax. Software MS Windows XP SP2 OS; MS Vista HBP OS; RHE Linux; MSO 2007; MS Money 2007; Quickbooks Pro 2007; Quicken 2007; IE 7.0; Firefox 2.0; µTorrent 1.7 RC2; MSDOS 6.0.
Avg. Salary: $35,000 · Company Rank: Not Available
USI
Network maintenece and helpdesk.
Avg. Salary: $0 · Company Rank: 4.0 out of 5
CompUSA Inc.
Avg. Salary: $35,000 · Company Rank: 1.0 out of 5
Eckerd College
Helping students in the lab with their programming work, computer-related work and also helping non Computer Science students with general help with computer equipment. Also made sure the lab was tidy and fit for use.
Avg. Salary: $0 · Company Rank: 4.0 out of 5
Circuit City-Firedog
Training and managing technicians how to repair computers, and following standard operating procedure for repairs. Evaluate progress by individual technicians, and using feedback to assist them in their development. Perform accurate and timely diagnosis of computers, providing feedback and best course of action to correct problems as well. process warranty repairs paperwork, parts, and repairs.
Avg. Salary: $45,000 · Company Rank: 4.0 out of 5
Geek Squad
Perform accurate and timely diagnosis of the customer’s computer, and provide a synopsis of the problems and the best course of action to correct the anomalies. Inspecting returned merchandise for damage or defect, diagnosing problems and forwarding to the appropriate internal or vendor service facility.
Avg. Salary: $45,000 · Company Rank: 5.0 out of 5
Staples
Avg. Salary: $45,000 · Company Rank: 5.0 out of 5
plasti-line inc
Avg. Salary: $10,000 · Company Rank: Not Available
TRACO
Managing Active Directory (creating, disabling, unlocking and enabling users and computers account). Replacing old computers with new ones. Deploying new computers for new users. Deploying local, network and wireless printers. Installing CD-ROM, DVD-ROM, Scanners. Installing operational systems, mail services and applications, patches, fixes, upgrades, and drivers as needed. Patching network cables, mapping and punching dow...
Avg. Salary: $35,000 · Company Rank: 2.0 out of 5
Sykes, Incorporated
Tier1&2 Tech Support, Help Desk, Training, Mentoring
Avg. Salary: $0 · Company Rank: 4.0 out of 5
