Help Desk Specialist Career Research and Resources

U.S. ARMY

Information Technology - Help Desk Specialist - Fort jackson, SC

Answered phones, assisted military personnel, and inventory control.

Avg. Salary: $35,000   ·    Company Rank: 5.0 out of 5

Martinez & Company

Information Technology - Help Desk Specialist - Lomita, CA

Assisted manager, demonstrated products, and research on the internet.

Avg. Salary: $35,000   ·    Company Rank: 4.0 out of 5

CABLEVISION

Information Technology - Help Desk Specialist - NEWARK, NJ

CUSTOMER SERVICE

Avg. Salary: $35,000   ·    Company Rank: 4.0 out of 5

nadi

Information Technology - Help Desk Specialist - nadi, CA

Avg. Salary: $12,000   ·    Company Rank: 4.0 out of 5

TEKSystems @ CapGemini

Information Technology - Help Desk Specialist - Downers Grove, IL

Inventoried and tagged PC’s, Staged and imaged new PC’s/laptops, Configured PC’s and installed proprietary applications, Upgraded operating systems to Windows XP

Avg. Salary: $30,000   ·    Company Rank: 3.0 out of 5

IWU Office of Information Technology

Information Technology - Help Desk Specialist - Bloomington, IL

• Issue diagnosis and technical support over phone and face to face. • Track progress of computers using online database (ticketing tool) and written forms • Research and collaborate with other technicians to solve problems • Work primarily with Microsoft Windows XP, but have experience with Microsoft Windows 95, 98, ME, Vista, Linux SUSE 10.1 and Mac OS X • Service and repair computers belonging to students and faculty...

Avg. Salary: $30,000   ·    Company Rank: 4.0 out of 5

IWU Office of Residential Life

Information Technology - Help Desk Specialist - Bloomington, IL

• Keep building safe and conducive to a learning environment, while encouraging diversity and open-mindedness • Aid students in adjusting to life away from home • Help with issues that new and transfer students may encounter

Avg. Salary: $30,000   ·    Company Rank: 3.0 out of 5

ORMC Horton Medical Center

Information Technology - Help Desk Specialist - Middletown, NY

Checking all severs and system errors, while taking all telephone calls that require attention immediately with computer problems or printer errors. Daily downloads, monitor all open issues that are technicans have not completed also being a secretary for my boss.

Avg. Salary: $30,500   ·    Company Rank: 5.0 out of 5

Doner Advertising

Information Technology - Help Desk Specialist - Southfield, MI

Microsoft Exchange 2007 migration from GroupWise Phone technical support for Outlook 2003 & 2007 Monitoring Server Disk Space Assisting with Server Backups Monitoring Helpstar Creating/Deleting Users

Avg. Salary: $52,000   ·    Company Rank: 5.0 out of 5

VCA North America

Information Technology - Help Desk Specialist - Northville, MI

Troubleshooting servers, desktop, laptops, printers, facsimile machines, copier problems Technical phone support for other offices and outside engineers Building and rebuilding servers, desktops, and laptops Maintain all OS and software updates Networking Manage VPN Manage backup and emergency disaster recovery Manage Accounts Receivables and Payables. Prepares monthly, quarterly, and annual Financ...

Avg. Salary: $52,000   ·    Company Rank: 4.0 out of 5