Help Desk Specialist Career Research and Resources
Lewis University
Troubleshoot telecom issues, software and hardware issues, and A/V issues over the phone. Accumulate, author, and update departmental support resources, including online knowledge base and user tips. Train users on the most productive way to use university technology and provide creative input for problem resolution.
Avg. Salary: $33,500 · Company Rank: 2.0 out of 5
Lewis Uninversity
Student Worker, Install Software, Install computer peripherals, Maintain and repair computers
Avg. Salary: $33,500 · Company Rank: 4.0 out of 5
Grundy Area Vocational Center
Teachers Assistant, Build and upgrade computers, Maintain and repair printers, Install software, Lecture class materials
Avg. Salary: $33,500 · Company Rank: 4.0 out of 5
Howard Whitney Consultants
Install software, Install computer peripherals, Clerical
Avg. Salary: $33,500 · Company Rank: 3.0 out of 5
Commonwealth Financial Network
Responsible for converting Commonwealth's Reps old database to CRM (Customer Relations Management) system. Knowledgeable base of Microsoft Excel, Outlook, GoldMine, and ACT, Reuters Plus. Provide customer service for Commonwealth Financial's clients.
Avg. Salary: $35,000 · Company Rank: 4.0 out of 5
HealthNow, Inc.
Answered through written correspondence, inquiries submitted by both provider and members with insurance complaints, questions and correction to insurance claims. Investigation into insurance claims through New York State Insurance inquiries working directly with Vice-President of Quality.
Avg. Salary: $20,000 · Company Rank: 4.0 out of 5
Broome Developmental Center
Scheduled audits of departments in the housing and business office for both cash and equipment on a monthly basis. Created forms and reports for manager of the Business Office. Distributed paychecks and mail.
Avg. Salary: $20,000 · Company Rank: 4.0 out of 5
The Raymond Corporation
Created and maintained quality inspection reports for the production of forklift trucks. Corresponded with vendors and customers in reference to the quality inspection reports. Created database to log calls and correspondence for the manager and Vice-President of Engineering. Created ISO-900 manual for position held. Assistant to manager and Vice-President of Engineering in scheduling meetings, writing reports and memos.
Avg. Salary: $20,000 · Company Rank: 4.0 out of 5
Pepsi Bottling Group
Supply Product Create Orders Sell product Manage Inventory
Avg. Salary: $42,000 · Company Rank: 3.0 out of 5
Kroger
Supply Product Manage Inventory Recieve Orders Customer Service
Avg. Salary: $42,000 · Company Rank: 3.0 out of 5
