Help Desk Specialist Career Research and Resources

Bank of America

Information Technology - Help Desk Specialist - Dallas, TX

• Provide end-user phone support for Bank of America Trust Account Customers and Bank of America employees • Assist Bank of America Trust Account customers in the use of interactive, web based software for viewing accounts and created reports (PC Link) • Troubleshoot and analyze issues with proprietary Bank applications

Avg. Salary: $50,000   ·    Company Rank: 4.0 out of 5

Fina Oil and Chemical

Information Technology - Help Desk Specialist - Plano, TX

• Provide end-user phone and desktop support for Fina local and remote users • Perform installation and configuration of various applications • Administer NT Domain, Mainframe and SAP user accounts • Maintain support reference materials and procedural documentation • Identify underlying trends in pattern of support requests and recommend solutions for addressing them • Serve as a customer advocate in securing an appro...

Avg. Salary: $50,000   ·    Company Rank: 4.0 out of 5

Fina Oil and Chemical

Information Technology - Help Desk Specialist - Dallas, TX

• Implemented and administered client/server ADP Payroll/HR system • Project lead for conversion of HR Partner to PC Payroll for Windows – converted data for 800 employees • Assisted ADP with resolution of software issues • Created various personnel and payroll reports using MS Access, ReportSmith, and other reporting tools for all levels of management • Assist employees with questions/problems concerning payroll and m...

Avg. Salary: $50,000   ·    Company Rank: 4.0 out of 5

Crown Media

Information Technology - Help Desk Specialist - Dallas, TX

• Maintained employee benefit database for 1800 employees using ADP software (HR Partner) • Created various personnel reports using HR Partner system providing crucial data for the HR department as well as for all levels of management

Avg. Salary: $50,000   ·    Company Rank: 4.0 out of 5

Olympia, Inc.

Information Technology - Help Desk Specialist - Dallas, TX

• Administered multi-state payroll for 300 employees using ADP software (IPP & PC Payroll) • Project lead in the transfer of payroll from New Jersey to Dallas, TX • Assisted employees with HR questions and administered 401 (K) plan

Avg. Salary: $50,000   ·    Company Rank: 3.0 out of 5

US Army

Information Technology - Help Desk Specialist - Ft Stewart, GA

Rank: Sergeant MOS: Personnel Records Specialist

Avg. Salary: $50,000   ·    Company Rank: 4.0 out of 5

Florida Department Of Transportation

Information Technology - Help Desk Specialist - Fort Lauderdale, FL

• Made copies, type memos, create Excel spread sheet, make calendar from Access for training travels & annual leaves, do faxes, collected the mail, answered the phones, took messages and prepare travel forms for the staff members. • Used P-Card (Corporate card) to pay for hotels, registration fees and office supplies. • Set up meetings for the staff members and data entry for storage boxes for the office. • Worked with k...

Avg. Salary: $21,000   ·    Company Rank: 4.0 out of 5

Denny's

Information Technology - Help Desk Specialist - Fairfax, VA

Assistant Manager and Server

Avg. Salary: $22,000   ·    Company Rank: 3.0 out of 5

Lonestar Steakhouse and Saloon

Information Technology - Help Desk Specialist - Fairfax, VA

Bartender in steakhouse restaurant

Avg. Salary: $22,000   ·    Company Rank: 2.0 out of 5

The Mobile Solution

Information Technology - Help Desk Specialist - Springfield, VA

Mobile phone and Tmobile contract sales in store location

Avg. Salary: $22,000   ·    Company Rank: 3.0 out of 5