Human Resource Training Specialist Career Research and Resources
Firemans Fund Insurance
Held accountable for managing the corporate-level training department, creating offerings for leadership and personal development, and reinstituting a corporate curriculum for managers and employees. - Supervised project teams which created and managed corporate-level training offerings. - Supported facilitators in the organization as Master Trainer for Achieve Global, Blessing White, and Barnes and Conti training offerin...
Avg. Salary: $95,000 · Company Rank: Not Available
KeyCorp - Key Technology and Operations
Design, develop, implement and instruct programs in Leadership / Management competencies including Diversity, Negotiation Skills, Problem Management, Performance Management, Recruitment, Hiring, Orientation and Onboarding, Coaching and Mentoring, Change Management, Strategic Planning, Project Management.
Avg. Salary: $80,000 · Company Rank: Not Available
Roadway Express, Inc.
Managed all aspects of staff development, owned HRMS, directed and managed all HR programming needs, developed and set policy and procedures, developed and implemented training in all aspects of HR, coached and mentored HR Managers in field organization, reponsible for corporate, state and federal regulatory compliance, assessing risk and mitigating that risk, HRMS data integrity, HR reporting, HRMS security.
Avg. Salary: $80,000 · Company Rank: Not Available
CITIZENS PROPERTY INSURANCE CORP
Coordinated with business units and management to analyze and document training needs for corporate systems, business operations and staff development. Helped develop courses that followed sound instructional design techniques, assisting in identifying skills sets, performing task analysis and establishing class objectives. Collaborated with Instructional Designers to develop course material, including outlines, instructo...
Avg. Salary: $48,000 · Company Rank: 3.0 out of 5
TECHNOLOGY SERVICES PARTNERS INC.
Prepared and uploaded documentation to Customer Care Operations Knowledge Management System (KMS) to resolve internal and external client issues. Managed KMS feedback and suggestion mailbox. reviewing emails, and passing on the appropriate information to the Instructional Designer to make changes. Updated KMS with current and accurate information. Documented internal processes and procedures.
Avg. Salary: $48,000 · Company Rank: 5.0 out of 5
CITIBANK
Trained and supported the Customer Service and Sales Departments’ new hires, identifying training gaps, and providing feedback and coaching. Enforced new hire policies and procedures. Partnered with the Customer Service Management Team to ensure each student’s smooth transition from learning to the operational environment. Monitored customer service calls and provided feedback to associates. Facilitated policies, proced...
Avg. Salary: $48,000 · Company Rank: Not Available
Bank of America
Employee training, customer intereaction, account sales (checking, savings, credit card, mortgage), scheduling, cash balancing, assure operational adherence.
Avg. Salary: $50,000 · Company Rank: Not Available
Ntelos Wireless
Began with company as sales manager responsible for account acquisition, sales performance, inventory control, scheduling, customer loyalty, cash handling. After success as a Sales Manger, I was promoted to the task of establishing a new Training Department. As Training Manager, define company training needs. Design, develop, purchase, review training programs. Determing training delivery methods. Facilitate training. Ma...
Avg. Salary: $50,000 · Company Rank: Not Available
US Cellular
implementation and management of new services and technologies. Manage budget, time lines, customer impact, quality control of services. After implementation, develop and facilitate training for sales reps, sales manager, and customer service reps to provide the necessay knowledge and confidence to introduce new offerings to customers.
Avg. Salary: $50,000 · Company Rank: Not Available
ConferencePlus
Directed a training team responsible for the development and delivery of new hire and continuing education programs for Operations and Sales staff in the United States, United Kingdom, and Ireland. Curriculum focused on product and process training, employing both classroom and virtual delivery methods. Endeavors included the creation of customer-facing product tutorials for the web, delivery of business-to-business webinar...
Avg. Salary: $74,700 · Company Rank: 3.0 out of 5
