Customer Service Career Research

Centurion, Inc

Customer Service - Customer Service Manager - Buffalo Grove, IL

Bid preparation, relationship building, trouble shooting, order processing and follow up.

Avg. Salary: $42,000   ·    Company Rank: Not Available

Envelopes Only, Inc.

Customer Service - Customer Service Manager - Streamwood, IL

Expand existing accounts and develop new ones. Bid preparation, order preparation, managing artwork & proofing, ensure customer satisfaction.

Avg. Salary: $42,000   ·    Company Rank: Not Available

Global Cash Access

Customer Service - Customer Service Manager - Las Vegas, NV

Managed Operations of an inbound/outbound Call Center with 80 employees and 4 supervisors for Cash Advance services within the Casino industry. Increased efficiencies to reduce staffing requirements by 30% through cross-training while ensuring the continuation and enhancements of services. Reviewed statistical data regarding productivity levels and performance; made recommendations and took action when appropriate. Provi...

Avg. Salary: $70,000   ·    Company Rank: Not Available

SITEL

Customer Service - Customer Service Manager - Las Vegas, NV

Managed Operations of a High Speed Internet Technical Support Call Center with 220 employees and 14 Team Managers Successfully met Key Performance Indicator goals Developed and implemented Policies and Procedures Hired, managed, developed, and evaluated production staff to ensure that proper methods and techniques were used to achieve highest levels of quality and service Reviewed statistical data regarding productivity...

Avg. Salary: $70,000   ·    Company Rank: Not Available

Hartt Community Division, University of Hartford

Customer Service - Customer Service Supervisor - West Hartford, CT

Interim Director 2006-2007 • Collaborate/Interface with all departments within the University of Hartford to maintain efficient policies and procedures as well as networking needed to cultivate awareness of the school and its relationship with the surrounding community • Participation in various committees regarding community leadership and community engagement • Oversee and Develop $3,200,000 budget •...

Avg. Salary: $66,000   ·    Company Rank: Not Available

Decatur Public Schools

Customer Service - Customer Service Supervisor - Decatur, IL

Instrumental Music Teacher, grades 4-6 2000 – 2001 • Responsibilities included group lessons and ensemble rehearsals for both orchestra and band at five elementary schools. • Other duties included recruitment of students, scheduling of lessons and concert preparation and direction at individual schools and district-wide concerts.

Avg. Salary: $66,000   ·    Company Rank: Not Available

Kingswood-Oxford School

Customer Service - Customer Service Supervisor - West Hartford, CT

Music Teacher, grades 6-8 1998 – 2000 • Director of string orchestra, concert band, and jazz band. • Responsibilities included recruitment of students, literature planning and selection, evaluation and grading, concert program preparations, adjudication at outside festivals.

Avg. Salary: $66,000   ·    Company Rank: Not Available

Stratford Public Schools

Customer Service - Customer Service Supervisor - Stratford, CT

Instrumental and General Music Teacher, grades K-6 1995 – 1998 • Responsibilities included grades 5-6 concert band, recruitment of students, scheduling of lessons, and concert preparation. • General music duties included planning and implementation of lessons for grades K-2.

Avg. Salary: $66,000   ·    Company Rank: Not Available

Brooke Transportation Training Solutions, Southlake, Texas

Customer Service - Sales Assistant - Southlake, TX

President

Avg. Salary: $12,000,000   ·    Company Rank: Not Available

Baylor Health Care System / Cornerstone Staffing Solutions

Customer Service - Customer Service Representative - Dallas, TX

The Teleservices Representative at BHCS will be responsible for operating multiple position telephone console to relay incoming, outgoing, and interoffice calls. Also required to sort and distribute mail and monitor all alarms and notify proper personnel according to policies and procedures. Responds to internal and external calls from patients, visitors, employees, physicians, clinicians, and other stakeholders. ...

Avg. Salary: $30,000   ·    Company Rank: Not Available