Browse Career Research in Customer Service
Customer Service Career Research
Lowe's
• Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computer. • Daily routine of working throughout all areas of the store; sales floor, receiving, register areas, lawn and garden. • Maintain inbound/outbound freight schedule and processing of all receiving paperwork. Understand and respond appropriately to basic customer and e...
Avg. Salary: $31,000 · Company Rank: Not Available
Lowe's Home Center
Provide safe, accurate and efficient receiving and stocking of in bound freight. Understand and respond appropiately to basic customer and employee inquiries.
Avg. Salary: $31,000 · Company Rank: Not Available
Home Depot
Perform daily accounting and documentation of sales and other records in the store. Proactively ensure the proper functioning of equipment used in the store.
Avg. Salary: $31,000 · Company Rank: Not Available
Wells Fargo Insurance
Establish and grow call center to support Sales backend functions and provide for service agency customers. Hire and develop call center teams. Create and implement call center policies and procedures. Set performance standards. Provide coaching and feedback to encourage enhanced skills and develop future leaders within call center team members.
Avg. Salary: $52,000 · Company Rank: Not Available
Aetna/CCSI Consulting
Analyze and create system reports for new system platform to process overpayment refunds. Manually distribute system reports relevant to backlogged work inventory, while new platform brought online. Daily consultations with Senior Project Manager and IT staff to identify gaps in data capture. Establish baseline for system reports to track daily staff production. Coordinate and distribute inventory work items to outsource ve...
Avg. Salary: $52,000 · Company Rank: Not Available
Self Employed Independent Insurance Agent
Perform in home Sales presentations of Life, Health and Long term care products. Prospecting for new clients, appointment setting, customer service and support during underwriting process.
Avg. Salary: $52,000 · Company Rank: Not Available
Blue Cross Blue Shield of NC
Oversight for day to day operations of call center team and team of enrollment specialists. Collaborated with senior level director to set annual department budget. Plan staffing to ensure production and performance standards within federal compliance guidelines. Develop 2 team lead direct report through mentoring and coaching. Oversight of hiring department staff. Oversight of annual staff performance reviews, to approve p...
Avg. Salary: $52,000 · Company Rank: Not Available
Blue Cross Blue Shield of NC
Manage day to day call center team of up to 27 representatives. Monitor calls to provide coaching to team members, ensuring compliance with department standards. Administering performance improvement plans as indicated for low performing staff members. Mentor and develop team members to assume leadership roles within call center or ancillary departments within the company. Maintained team member files and provided input to ...
Avg. Salary: $52,000 · Company Rank: Not Available
Arthur Andersen & Co
Projects working with Financial Statements; analyze and review General Ledger accounts; transaction of monies between allocation numbers. A/R trial balance reconciliation
Avg. Salary: $63,000 · Company Rank: Not Available
UnitedHealthcare
Responsible for the retention of existing block of more than 7,000 employer groups (100,000 members) in the “2-50” employees market segment for Wisconsin. Manage in-house account management force of four staff and a distribution network of over 900 licensed agents. Supervised a team of 11 staff responsible for account retention; employer and agent services: and sales administrative support
Avg. Salary: $63,000 · Company Rank: Not Available
