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Blue Cross Blue Shield Of Nc Work Values
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Daily Duties at Blue Cross Blue Shield Of Nc:
Manage day to day call center team of up to 27 representatives. Monitor calls to provide coaching to team members, ensuring compliance with department standards. Administering performance improvement plans as indicated for low performing staff members. Mentor and develop team members to assume leadership roles within call center or ancillary departments within the company. Maintained team member files and provided input to determine annual salary increases and bonuses. Assisted in staff scheduling to ensure adequate phone coverage throughout the day. Special projects as assigned.
What they like about Blue Cross Blue Shield Of Nc:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Business analyst, Microsoft, Manager, Supervisor, Policy Writer, Licensed Agent, Microsoft office Proficient, Call Center, Customer Service Manager, Call Center Manager, Team builder, Data Analyst, CMS, Workforce Management, Q-finity
Information about Blue Cross Blue Shield Of Nc
Company Rank: Not Available
Average length of employment : 3 years
Average salary of employees: $52,000
These are some of the questions we asked our climbers about their experiences with Blue Cross Blue Shield Of Nc:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Blue Cross Blue Shield Of Nc had these interests:
| Books | |
|---|---|
Piece of Cake |
Inspirational rags to success story of woman who found strength to overcome an abusive childhood and become a corporate success. |
| Strength Finders 2.0 |
Self help tool for identifying and maximizing strengths both personal and professional. |
| Best Review |
Insurance industry monthly |
| Websites | |
| TRP/Totally Responsible Person |
Developing skills to learn to lead and take responsibility for your actions and mentoring others to the same. |
