Browse Career Research in Customer Service
Customer Service Career Research
Boomtown Casino
Operated company-owned vehicle focusing on transporting business clientele from the airport to the hotel to Boomtown Casino. And employees between the parkinglot and employe entrance. Also picking up the clientele as well from the parkinglot, to the casino.
Avg. Salary: $400,000 · Company Rank: Not Available
Pitney Bowes
Managed all aspects of mulit-site customer experience interactions, including three different billing platforms (revolving charge, balance-forward leasing and SAP. Responsible for domestic and off shore agents delivering customer service, collections, and administration of secured and unsecured receivables.
Avg. Salary: $119,500 · Company Rank: Not Available
CIT Group
Creation and management of customized asset management strategies representing $2B in assets and $30MM in inventory. Managed all aspects of a 400+ seat blended contact center, providing services to internal stakeholders and external customers.
Avg. Salary: $119,500 · Company Rank: Not Available
Omni Financial/Newcourt Financial
Managed all aspect of a 400 seat call center operation with a $3B leasing portfolio. Responsible for client auto finance portfolios as an outsourcer of both collections and customer service.
Avg. Salary: $119,500 · Company Rank: Not Available
Neiman Marcus Direct
Accurately and professionally handles all phone inquiries for customers, other associates, merchants, and vendors in multi-task call center environment. Duties include accurate data entry, detailed problem solving, quality assurance check of data;general accounting skills to include debits, credits, inventory processes and order consolidations, dropship processes, merchandise return processing. Use PC, Lotus Notes & Ex...
Avg. Salary: $40,000 · Company Rank: Not Available
Telvista
Answers incoming customer inquires and solves problems according to standardized procedures regarding customer products ( telephone, cable, internet - Verizon). Asks effective questions and gathers information to determine source of problems and customer needs. Leads customers through documented process of fixing their software, hardware, or network problems. Uses product information, multiple client tools, client specific ...
Avg. Salary: $40,000 · Company Rank: Not Available
AEGIS Communications Group
Humana Insurance - customer enrollment and advisory for the various Medicare products; Entered customer account information into client specific databases. Researched inquires on claims that were denied in ARGUS database and assisted customers with prescription submission to comply with Medicare guidelines. TXU Business Group: Sold TXU electic plans developed for busness enterprises to consider both consumption and demand ...
Avg. Salary: $40,000 · Company Rank: Not Available
Atlanta Group System Inc
Coded and modified mobile communication software packages. Provided new development software releases using Z-COBOL/Unix operating system. Production support for the inventory/purchasing sytems.
Avg. Salary: $40,000 · Company Rank: Not Available
R.G. Mankin & Associates
Production support analyst- Provided production support for credit card processing systems. Responsible for troubleshooting software and hardware of computers. Analyzed and resolved domestic and non-domestic system problems. Coded new and program enhancements using COBOL II utilizing IMS, DB2 and CICS.
Avg. Salary: $40,000 · Company Rank: Not Available
DMR Trecom Consulting
Senior Programmer Analyst AT&T Responsible for Canadian rate conversion for Inbound/Outbound systems. Modified programs for Y2K compliance for Canadian Billing System. Ameritech Milwaukee, Wisconsin Programmer Analyst II November 1994 – March 1999 Managed customer account information. Responsible for Silverado Service Order generated upload processing. Designated and coded the customer notations program.Provided f...
Avg. Salary: $40,000 · Company Rank: Not Available

