Customer Service Career Research

Boomtown Casino

Customer Service - Customer Service Representative - Harvey , LA

Operated company-owned vehicle focusing on transporting business clientele from the airport to the hotel to Boomtown Casino. And employees between the parkinglot and employe entrance. Also picking up the clientele as well from the parkinglot, to the casino.

Avg. Salary: $400,000   ·    Company Rank: Not Available

Pitney Bowes

Customer Service - Collections Agent - Neenah, WI

Managed all aspects of mulit-site customer experience interactions, including three different billing platforms (revolving charge, balance-forward leasing and SAP. Responsible for domestic and off shore agents delivering customer service, collections, and administration of secured and unsecured receivables.

Avg. Salary: $119,500   ·    Company Rank: Not Available

CIT Group

Customer Service - Collections Agent - Memphis, TN

Creation and management of customized asset management strategies representing $2B in assets and $30MM in inventory. Managed all aspects of a 400+ seat blended contact center, providing services to internal stakeholders and external customers.

Avg. Salary: $119,500   ·    Company Rank: Not Available

Omni Financial/Newcourt Financial

Customer Service - Collections Agent - Memphis, TN

Managed all aspect of a 400 seat call center operation with a $3B leasing portfolio. Responsible for client auto finance portfolios as an outsourcer of both collections and customer service.

Avg. Salary: $119,500   ·    Company Rank: Not Available

Neiman Marcus Direct

Customer Service - Collections Agent - Irving, TX

Accurately and professionally handles all phone inquiries for customers, other associates, merchants, and vendors in multi-task call center environment. Duties include accurate data entry, detailed problem solving, quality assurance check of data;general accounting skills to include debits, credits, inventory processes and order consolidations, dropship processes, merchandise return processing. Use PC, Lotus Notes & Ex...

Avg. Salary: $40,000   ·    Company Rank: Not Available

Telvista

Customer Service - Collections Agent - Irving, TX

Answers incoming customer inquires and solves problems according to standardized procedures regarding customer products ( telephone, cable, internet - Verizon). Asks effective questions and gathers information to determine source of problems and customer needs. Leads customers through documented process of fixing their software, hardware, or network problems. Uses product information, multiple client tools, client specific ...

Avg. Salary: $40,000   ·    Company Rank: Not Available

AEGIS Communications Group

Customer Service - Collections Agent - Irving, TX

Humana Insurance - customer enrollment and advisory for the various Medicare products; Entered customer account information into client specific databases. Researched inquires on claims that were denied in ARGUS database and assisted customers with prescription submission to comply with Medicare guidelines. TXU Business Group: Sold TXU electic plans developed for busness enterprises to consider both consumption and demand ...

Avg. Salary: $40,000   ·    Company Rank: Not Available

Atlanta Group System Inc

Customer Service - Collections Agent - Atlanta, GA

Coded and modified mobile communication software packages. Provided new development software releases using Z-COBOL/Unix operating system. Production support for the inventory/purchasing sytems.

Avg. Salary: $40,000   ·    Company Rank: Not Available

R.G. Mankin & Associates

Customer Service - Collections Agent - Atlanta, GA

Production support analyst- Provided production support for credit card processing systems. Responsible for troubleshooting software and hardware of computers. Analyzed and resolved domestic and non-domestic system problems. Coded new and program enhancements using COBOL II utilizing IMS, DB2 and CICS.

Avg. Salary: $40,000   ·    Company Rank: Not Available

DMR Trecom Consulting

Customer Service - Collections Agent - Atlanta, GA

Senior Programmer Analyst AT&T Responsible for Canadian rate conversion for Inbound/Outbound systems. Modified programs for Y2K compliance for Canadian Billing System. Ameritech Milwaukee, Wisconsin Programmer Analyst II November 1994 – March 1999 Managed customer account information. Responsible for Silverado Service Order generated upload processing. Designated and coded the customer notations program.Provided f...

Avg. Salary: $40,000   ·    Company Rank: Not Available