Customer Service Career Research

R&R Insurance Services

Customer Service - Customer Service Manager - Waukesha, WI

Responsible for developing new business and retention. Serve as a strategic advisor to the overall development of the Health and Group Benefits practice. Supervise and manage the account managers and customer service representatives.

Avg. Salary: $63,000   ·    Company Rank: Not Available

Priority Health

Customer Service - Customer Service Manager - Grand Rapids, MI

Manged the operations of the inbound call center which included 9 direct reports as well as 80-100 front line representatives in 4 locations.

Avg. Salary: $60,000   ·    Company Rank: Not Available

United Healthcare/IBA Health Plans

Customer Service - Customer Service Manager - Kalamazoo, MI

Managed the Customer Service Department

Avg. Salary: $60,000   ·    Company Rank: Not Available

Community Care Plan

Customer Service - Customer Service Manager - Grand Rapids, MI

Managed the Claims department which included COB,TPL and subrogation.

Avg. Salary: $60,000   ·    Company Rank: Not Available

ASR, Inc.

Customer Service - Customer Service Manager - Grand Rapids, MI

Lead the team that created monthly client billing, created client profiles, entered enrollments, collected monthly receivables.

Avg. Salary: $60,000   ·    Company Rank: Not Available

Custom Benefit Plans, Inc.

Customer Service - Customer Service Manager - Kalamazoo, MI

Responsible for the daily operations of the Claims, Customer Service, Billing and support operations.

Avg. Salary: $60,000   ·    Company Rank: Not Available

CTR Transportation

Customer Service - Customer Service Manager - Bristol, VT

1998 –Present - CTR Transportation Business owner and partner with husband managing accounts receivable, payable, payroll, monthly and quarterly reporting efficiently using Microsoft word, Excel, Outlook and Quickbooks.

Avg. Salary: $47,500   ·    Company Rank: Not Available

Balanced Living & Wellness

Customer Service - Customer Service Manager - Bristol, NY

Counseling clients on nutrition and lifestyle helping them develop a balance that to develop long last habits towards a healthier lifestyle. Presentations and educational workshops to obtain clients for 6 month program.

Avg. Salary: $47,500   ·    Company Rank: Not Available

Grace Community Church

Customer Service - Customer Service Manager - Washingtonville, NY

Using Quickbooks, Microsoft Word, Excel and outlook performed duties of accounts payable and receivable, generating weekly reports, entering dating for budgets and analyzed data to generate monthly budget reports. Prepared data for bi-weekly payroll processing.

Avg. Salary: $47,500   ·    Company Rank: Not Available

Charter One Bank

Customer Service - Customer Service Manager - Vails Gate, NY

2003 -2007 Part-time bookkeeper Grace Community Church in Washingtonville, NY. Using Quickbooks, Microsoft Word, Excel and outlook performed duties of accounts payable and receivable, generating weekly reports, entering dating for budgets and analyzed data to generate monthly budget reports. Prepared data for bi-weekly payroll processing. 2002-2003 Charter One - Bank

Avg. Salary: $47,500   ·    Company Rank: Not Available