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Sitel Work Values
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Daily Duties at Sitel:
Managed Operations of a High Speed Internet Technical Support Call Center with 220 employees and 14 Team Managers Successfully met Key Performance Indicator goals Developed and implemented Policies and Procedures Hired, managed, developed, and evaluated production staff to ensure that proper methods and techniques were used to achieve highest levels of quality and service Reviewed statistical data regarding productivity levels and performance; made recommendations and took action when appropriate Prepared operational and financial reports to ensure budgetary and operational requirements were met Conducted staff meetings to resolve problems and ensure that goals were reached
What they like about Sitel:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Information about Sitel
Company Rank: Not Available
Average length of employment : 4 years
Average salary of employees: $70,000
These are some of the questions we asked our climbers about their experiences with Sitel:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
