Customer Service Career Research

Saturn Freight Systems

Customer Service - Customer Service Representative - Atlanta, GA

Responsible for coordinating transportation in/out of trade shows for 1st Logistics, TradeshowLogistics, Century Transportation, LLC, and many other customers that required “special/white glove” handling. This involved quoting, arranging point-to-point moves, appointments, and being on call 24 hours a day/7 days a week. Also, I was involved in the coordination of many truckload moves. I am familiar with working with both DA...

Avg. Salary: $0   ·    Company Rank: Not Available

Watership Ltd. d/b/a Transgroup Worldwide Logistics

Customer Service - Customer Service Representative - Atlanta, GA

Involved in all aspects of daily accounting responsibilities for Watership Ltd. (independent contractor for Transgroup). Including accounts payable/receivable, trade payables, administering employee benefits/health insurance, human resources, payroll, supplies, and scheduling building maintenance. I was also responsible for daily domestic operations for Transgroup. This included overseeing all customer service/operations...

Avg. Salary: $0   ·    Company Rank: Not Available

Apple (Volt Contractor)

Customer Service - Collections Agent - Cupertino, CA

• Supported Marketing Department by creating actual WW cost tracking database by location using Excel and creating process improvements for the launching of retail Apple shop in shop locations. • Updated forecast and analyzed actual vs. forecast, and actual vs. proposed costs. • Updated Status and Pipeline Rollout reports and distributed to upper management and cross functional departments on a weekly basis. • Developed ...

Avg. Salary: $70,000   ·    Company Rank: Not Available

Cisco Systems (Bay Area Techworkers contractor)

Customer Service - Collections Agent - San Jose, CA

• Assisted Sales and delivery staff with complex service contract bookings, activations and systems preparation on a timely basis from activation to booking using Oracle 11i, Account4, and Status Tool. • Communicated with Customer Service to create sales orders against Customer PO’s or a Customer Service Escalation Manager to help resolve booking issues for Service Agreements. • Worked closely with Finance on projects as...

Avg. Salary: $70,000   ·    Company Rank: Not Available

Applied Materials (Adecco contractor)

Customer Service - Collections Agent - Santa Clara, CA

• Updated, analyzed and distributed scorecards, freight reports, shipping compliance reports via Excel. • Analyzed transportation data to lower overall department spending costs. • Streamlined transportation reporting methods by incorporating better reporting tools. • Measured and analyzed production milestones while making recommendations to improve manufacturing process. • Produced revenue and bookin...

Avg. Salary: $70,000   ·    Company Rank: Not Available

Hewlett-Packard Company (Contractor)

Customer Service - Collections Agent - Cupertino, CA

• Provided excellent customer service to retail account buyers on a daily basis. • Proactively kept the retail account supply chain, channel development, planning and field managers informed about product availability, controlled inventory and set up plans to avoid delivery problems • Confirmed HP consumer product orders for shipment of HP using the SAP database. • Tracked shipments proactively to analyze on-time shipme...

Avg. Salary: $70,000   ·    Company Rank: Not Available

Excite@Home

Customer Service - Collections Agent - Redwood City, CA

• Entered customer purchase orders (PO) into MS Word while providing customer service to accounts ensuring that the customer receives their exact customer orders when and where requested using Essbase and Excel. • Conducted retail sales analysis assessing impact of sales promotions, events, staffing, while maintaining reports and logs. • Managed retail accounting process including submitting POs, issued check requests, f...

Avg. Salary: $70,000   ·    Company Rank: Not Available

wal mart

Customer Service - Customer Service Representative - killeen, TX

Accepted cash, checks, or credit cards from customers in payment for goods or services and recorded amounts received. Weighed, wrapped or packed goods and removed price tags and special security tabs. Read and recorded totals shown on cash register tape and verified against cash on hand. Verified opening funds in cash drawer at the beginning of shift. Processed payment for accounts such as telephone or electricity bills, re...

Avg. Salary: $0   ·    Company Rank: Not Available

finish line

Customer Service - Customer Service Representative - killeen, TX

Advised customers on the location, selection, price, delivery, use and care of goods available from the store, with the aim of encouraging them to buy and to return to buy in the future. Operated cash registers and accepted payment, or prepared invoices, contracts and other finance arrangements. Took special orders for items not currently in stock, or not normally stocked, and notified customers on their arrival in the stor...

Avg. Salary: $0   ·    Company Rank: Not Available

Social Security Services

Customer Service - Customer Service Representative - hauppauge, NY

Avg. Salary: $23,000   ·    Company Rank: Not Available