Customer Service Manager Career Research and Resources
Providian
Provide Call Quality reporting and detail analysis. Administrator responsible for Call Recording System (SoundByte).
Avg. Salary: $0 · Company Rank: Not Available
Davidson County Schools and Lexington City Schools
Work closely with students to identify areas in need of improvement helping them achieve success at the end of each semester. Educated students regarding future career choices and administered interest profile tests to help them choose an area of study in their future. Provided business and financial management education to high school students
Avg. Salary: $67,500 · Company Rank: Not Available
American Express
Work closely with management and employees in the world wide call center environment identifying improvement opportunities in day to day operations for call delivery in call centers all over the world. Led a team of coaches to Manila to provide training for new call center management team and employees. I worked closely with my direct reports to ensure that they work consistently and successfully toward both personal and p...
Avg. Salary: $67,500 · Company Rank: Not Available
AT&T Wireless Services
I maintained all facets of existing customer base most importantly including relationship management, billing inquires, and increase in sales. I was charged with the responsibility of maintaining and growing revenue for 5 major accounts. Manage large accounts ($1.5M plus annual revenue and up) Assisted accounts with strategic planning and goal setting. I guided all implementation of a new Quality Assurance department in a...
Avg. Salary: $67,500 · Company Rank: Not Available
Atlanta Journal-Constitution
Meet and exceed specified customer needs, as well as solve various delivery service concerns, Manage daily operations of a 100 person distribution operations, including weekly payroll and budget management.
Avg. Salary: $46,000 · Company Rank: Not Available
Great-West Life
Actively serve as point-of-contact for over three hundred employer-sponsored 401(k) plans, including the coordination of plan research and resolution and troubleshooting plan set-up. Lead research and review projects, while taking personal ownership of each endeavor and recognizing opportunities to further educate clients and increase participation and assets under management. Consistently provide innovative answers to in...
Avg. Salary: $55,000 · Company Rank: Not Available
AXA Advisors, LLC
Capitalized on opportunity to acquire six months of practical Financial Advisor training in key areas including client management and compliance issues. Actively supervised large database of orphan client accounts, while tracking statistical performance results for associates to reengaging existing clientele base.
Avg. Salary: $55,000 · Company Rank: Not Available
Delta Upsilon International Fraternity
Successfully advised and educated over 30 client groups on, performance metrics, organizational management, leadership, insurance policies, alumni outreach, and fundraising opportunities. Effectively aided client chapters in increasing performance, from 90% membership growth to multiple International Fraternity awards for financial, academic, and overall performance.
Avg. Salary: $55,000 · Company Rank: Not Available
Life House Foundation
Director of all facilities related projects. We support various children and abused women's center near Ensenada, B.C. Mexico, Kenya, and several community based groups in the San Gabriel valley.
Avg. Salary: $0 · Company Rank: Not Available
AT&T
Sr. Account Manager responsible for 100 Major Accounts in analyzing their telecommunications needs and recommending AT&T products and services.
Avg. Salary: $0 · Company Rank: Not Available
