Customer Service Manager Career Research and Resources
AT&T
Worked with C-level management of major property management firms to pre-deploy AT&T fiber communications into commercial rental space to enhance their facilities and attract top-tier tenants with enhanced communications and internet services capabilities.
Avg. Salary: $0 · Company Rank: Not Available
SBC (now AT&T)
Designed, implemented and managed a new ACD call center to support the Emerging High-Speed Internet transport products, specifically ISDN and DSL
Avg. Salary: $0 · Company Rank: Not Available
Pacific Bell (now AT&T)
Provided technical expertise to account teams in the areas of complex voice, data and wide area networking (WAN) solutions for business customers.
Avg. Salary: $0 · Company Rank: Not Available
Pacific Bell (now AT&T)
Provided sales and technical support to Win-Back Account Teams to re-engineer customer voice & data networks as customers returned to Pacific Bell from competitors
Avg. Salary: $0 · Company Rank: Not Available
Spanish Research & Marketing
Operations Officer with responsibility for all aspects of daily operations of the 125 employee enterprise. Oversaw Call Center, Logistics and Transportation Department.
Avg. Salary: $0 · Company Rank: Not Available
Regency Telephone Systems
As Founder & President of a 14 member company, I worked with Pacific Bell Account teams to design and implement the telephone equipment needs of their customers. I oversaw my management team, who supervised our technicians.
Avg. Salary: $0 · Company Rank: Not Available
Rock Hill Schools
Instructed High school students in math courses including Geometry, Algebra II and Pre-Calculus
Avg. Salary: $48,000 · Company Rank: Not Available
Richland School District One
Instructed high school and middle school students in math courses including; Algebra I and II, Geometry, Probability and Statistics, Pre-Calculus, Trigonometry and AP Calculus.
Avg. Salary: $48,000 · Company Rank: Not Available
Belk Printing Technologies, Inc
Managed a 12 hour shift of pressroom and bindery employees. Scheduled machinery, employees, and materials for printing projects to ensure on-time delivery. Aligned plant efforts with Film Stripping and Plating Departments. Coordinated proof and press ok’s with Customer Service and Sales Departments.
Avg. Salary: $48,000 · Company Rank: Not Available
State Printing, Inc
Using an in-house computer software program, estimated all costs of production, materials and outside services for potential and live printing jobs. Coordinated schedules on live jobs with Production, Customer Service, and vendors to ensure on time delivery. In cooperation with fellow estimators and programmer, evaluated and revised software and production rates.
Avg. Salary: $48,000 · Company Rank: Not Available
