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Online Resumes with "workforce management "
Benefits Manager
Tags for this Online Resume: human resources, Employee Relations, Performance Enhancement, Management & Appraisal, Training and Facilitation, Management Skills Assessment & Succession Planning, Labor Law & Workforce Management
Vice President of Talent Acquisition
I am a senior level information technology workforce management and staffing services professional. -Experienced in both executive level and front line management -Provide cost effective, rapid response for full life-cycle, large and small scale IT requirements -Provide outstanding technical professionals for government and commercial projects
Tags for this Online Resume: workforce management, talent management
Customer Service Manager - 20 years Experience - Proven Leader
I am a very experienced Call Center leader with over 20 years’ experience in Health Insurance and Claims processing. I managed a large call center operation with a staff of 100+ and 9 Supervisors receiving over 100,000 incoming calls monthly. I have a very strong passion for helping others and developing staff and would be a great addition to your Company. During my years in the Health Insurance industry I have developed ve...
Workforce Planning Analyst/Manager - 14 years Experience - Maryland/Washington DC
I am a Workforce Management Planning professional with 14 years experience. Expertise in volume forecasting, staff scheduling and capacity/workforce planning.
Administrative Services Manager
Tags for this Online Resume: Call center operations, Workforce Manager, Customer Service Manager, Call Center Manager, Workforce analyst, Business analyst
Sales agent; Mortgage Manager Fannie Mae 13 years; Bankston Chevrolet 6 years
To use my tools and experience to get Massive level Sales ;Managerial job!
Tags for this Online Resume: Mortgage Mangement,Foreclosure prevention, Automobile sales/Management, Workforce Management,Business Placement Expert, New and used car sales!, Life Insurance Knowledge, Retention Management Mortgage Industry decision making!
Call Center, Contact Center Operations Manager, San Antonio, TX
An experienced manager with a background of leading customer relations, customer service operations, support services, and developing/enhancing business relationships. Experienced in call center and contact center operations , workforce management, financial analysis, forecasting, compliance, and business process design. Expertise working with customer focused operations, service activities, quality metrics, project manag...
Tags for this Online Resume: Management, Leader, Director, Operations, Call Center
Senior Channel Manager - 20 plus years experience - Wisconsin
I have over 20 years of experience in the Workforce Management, Payroll and Security space managing a global sales channel.
Tags for this Online Resume: Biometrics, Time & Attendance, Workforce Management, Account Management, Channel Management, Security, Sales Management, Point of Sale, PCI Compliance
Project/Logistics Manager
Tags for this Online Resume: management, logistics, safety, contracts, quality control, workforce management
Call center and Operations management professional -over 15 years experience - Atlanta area
Tags for this Online Resume: call center, operations, workforce management, customer service, Lean Six Sigma, CRM
Insurance Claims Manager
Customer Service focused Operations Manager. Possess transferable management skills to include training, coaching and performance management. I have successfully steered multi-jurisdictional first party injury claims handling. I Created outstanding customer support teams, developed future leaders, effectively reduced costs per unit through strategic analysis and reduced litigation expenses while increasing service levels.
Ideal Companies: Liberty Mutual, Nationwide, Donegal Mutual, Allstate, Comcast, Verizon, Cigna, Mid Atlantic AAA
Tags for this Online Resume: Training, No-fault, Personal Injury, Bodily Injury, Litigation, Claims Manager, Microsoft Office Excel, Word, PowerPoint, Outlook, Subrogation, Coaching, Personnel Management, Strategic Management
World Class Customer Service Manager, Call Center Manager, Call center subject matter expert, 6 Sigma Customer service manager
I am a Customer Support Manager/Call Center Manager with over 15 years of service. Subject matter expert on Customer care and Call centers. I am a Green Belt in 6 Sigma and have a passion for improving processes thus reducing costs, increasing revenues and Customer Service.
Ideal Companies: Illumina, Republics Services, Verizon Wireless
Tags for this Online Resume: 6 sigma, Customer support manager, Project manager, Assistant Director, Technical Support, Training Manager, Workforce Manager
