CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "work force management"

In Between

A full time local or rotational position located offshore, out of state, or overseas that will utilize my education, safety training, and work experience. Looking to stay with new position until retirement. *Desire a challenging position allowing me to be an asset to the employer's work force or management team.

Tags for this Online Resume: Electrical Distribution, Security, Fire & Gas Detection, Logistics, SCADA / PLC Systems, Control Systems, Electronics, Hydraulics, Instrument/Electrical, ISO, Environmental, Variable Frequency Drives

Customer Service Manager - 20 Years of Experience

Areas of Expertise * Performance Management * Employee Development * Work Force Management * Business Process Redesign * Business Analysis and Reporting Regulatory Compliance * Conflict Resolution * Loss Mitigation * Quality Control, Quality Assurance * Time Management * AS400

Tags for this Online Resume: Call Center, Underwriting, Customer Service, Bankruptcy, Compliance, Complaints, Forecast, Management, Quality, Scheduling

Manager - 18 Years of Experience - Near 55378

QUALIFICATIONS PROFILE Highly accomplished call center Director/Manager with over 20 years of project management experience. Experience includes: Developing and implementing diverse policies /procedures, work force management support, promoting company growth, and extending quality customer service. Managing the erection of more than 15 call centers nationwide, responsibilities include hiring training quality assurance, and...

Tags for this Online Resume: Business Analysis, Business Analyst, Commissions, Forecast, Forecasting, Gathering Requirements, Interactive Voice Response, Inventory, Requirements Gathering, Work Force Management, Health Care Processes and Procedures, Call Center Manager, UAT Testing, RSA and Agile Mythology for gather user requirements, BluePumpkin, Gap Analysts

Manager - 18 Years of Experience - Near 33027

Accomplishments * Strategized and designed a 98% reliability telecomm network over T1, T3, ATM, SONET and GigE technologies. * Meet a 96 % successful customer satisfaction at turn up for customers onto Windstream Telecom Network. * Strategized and authored Windstream's FM200 fire suppression systems emergency operational manual. * Successfully managed and warehouse projects: HVAD, Mitel, Avaya, Cisco, and Nortel. * Managed ...

Tags for this Online Resume: Infrastructure, Services, Management, Operating Systems, Project Management, Audit, AVAYA, Cisco, Nortel, Pbx

Manager - 20 Years of Experience - Near 77083

AREAS OF EXPERTISE *Administrative Reporting *Budget Management *Staff Scheduling *Change Management *Coaching and Development *Team and Relationship Building *Credit and Collections *Customer Sales Call Centers *Customer Service Call Centers *Inbound/Outbound Call Centers *Employee Relations *Risk Management *Hiring/Termination *Labor Relations *Training - New Hire, Continuous *Work Force Management

Tags for this Online Resume: management, manager, Call Center, Customer Service, Change Management, Coaching, Back Office, Billing, operations manager

Quality Assurance Specialist - 7 Years of Experience - Near 60090

Professional Summary Over 7 years of experience in the field of Software Quality Assurance testing across different domains like the capital markets, contact centers and travel. Has a rich blend of experience in Application testing, Product testing with sound knowledge in automation and test management tools. * Expert in Aspect's Advanced List Management (ALM) module with good expertise in installation, upgradation of diffe...

Tags for this Online Resume: C Programming Language, Quality Assurance, Test, Agile, Agile Methodologies, Agile methodology, Amazon Web Services, Applications, Asset Liability Management, Automation, agile

Manager - 10 Years of Experience - Near 75035

SUMMARY Responsible experienced leader, with strong analytical and consulting skills. Subject matter expert in Work Force Management best practices and WFM systems. Highly experienced in the routing capabilities of many different types of ACDs. Attentive to details producing high quality results in a proficient and timely manner.

Tags for this Online Resume: Business Requirements, Best Practices, Application Consultant, Planning, QM, Strategic Planning, Assessments, Documentation, Technical Lead, Acceptance Testing, management

Medical Assistant - 1 Years of Experience - Near 33955

Your posting for the medical assistant position indicated requirements that closely match my background and expertise. In line with this, I have enclosed my résumé to provide a summary of my qualifications and background for your review.

Tags for this Online Resume: •Leading and Supervising , •Purposeful Planning and Strategic Time Management, •Customer Focus and Ideals , •Session Planning and Bench Strength, •Loss Prevention and Awareness, •Building Customer Loyalty , •Visual Presentation and Merchandising, Assessments, Customer Focus, Customer Service, medical, healthcare, CMA

Director

Tags for this Online Resume: Management, Audit, Corporate Training, Facilitator, Payroll, Quality, Quality Assurance, Scheduling, Training, Account Manager