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Online Resumes with "support manager"



Project Manager - 16 Years of Experience - Near 20640

SUMMARY HIGH-PERFORMING MANAGER WITH MORE THAN 17 YEARS IN a managed services / help desk ENVIRONMENT PROVIDING 24/7 SUPPORT MANAGING MULTIPLE LOCATIONS and PROJECTS ENSURING timely completion and delivery of REQUESTED SERVICES. ACCOMPLISHMENTS * Improved customer satisfaction from 85% to 91% (IMF) * Interfaced with hardware/software engineers to provide permanent solutions for recurring issues (HHS) * Developed standard se...

Tags for this Online Resume: Support, Technical Support, Help Desk, Management, Active Directory, Email, Microsoft Active Directory, Microsoft Windows, Service Desk, Project Manager

Featured Profile

Database Administrator - 5 Years of Experience - Near 20782

Professional Summary Over 5 years of experience as an Oracle Database Administrator having hands on experience in database installation, administration, configuration, production support, upgrades, patches, performance tuning, backup and recovery, space management, database security, cloning, migration, shell scripting and documentation. * Extensively used Database Administrative tools like Oracle Enterprise Manager, SQL*PL...

Tags for this Online Resume: Disaster Recovery, Linux, Management, Oracle, Oracle 10G, Performance Tuning, Replication, Security, Structured Query Language, Applications

Project Manager - 13 Years of Experience - Near 93035

Tags for this Online Resume: Documentation, Install, Management, Project Management, Project Manager, Software, Software Installation, Technical Documentation, Time Management, Consulting

Featured Profile

Accomplished Program/Project Manager with international experience deploying and upgrading enterprise systems.

Highly motivated technology professional with experience managing complex, high visibility, strategic and enterprise-wide IT programs. Successfully reduced costs and improved project inefficiencies through centralized services and implementing standardization. Skilled communicator adept in the coordination of cross functional teams accomplishing set objectives. Proven ability to analyze business needs and deliver necessary...

Ideal Companies: Global Manufacturing and Engineering businesses, using or needing to move to Bill of Material handling and Change Management software.

Tags for this Online Resume: PLM, Agile, Waterfall, Oracle, Enovia, Bill of Materials, Maxino, SCADA/DNC, Primavera, P6, Kronos, UG CAD

Manager - 14 Years of Experience - Near 94544

Summary: ITIL Certified Customer Support Manager with 14 years' experience improving, optimizing Support Teams. Developed Service Level Agreements/Standard Operating Procedures (SLA/SOP) to establish problem resolution. * Worked in multiple roles in the IT field, and designed, deployed and configured servers and network equipment in Data Centers, corporate LAN, Retail stores, and residential customers. * Develop policies an...

Tags for this Online Resume: Wide Area Network, Configure, Lan/Wan, Local Area Network, Integrity, Personal Computer, Security, DHCP (Dynamic Host Configuration Protocol), Network Security, Networking, Standard Opperating Procedures, Leadership

Developer - 2 Years of Experience - Near 33613

Summary * 1 year of IT experience in developing the Business Requirements (BR's) and Change Requests (CRs) for a Reservation System of an International group of hotels based in United States using Mainframes, COBOL, JCL, DB2, CICS and IMS which includes analysis, design, implementation, support and management of the life cycle emphasizing on client satisfaction and quality deliverables. * During training I was a part of inn...

Tags for this Online Resume: Mainframe, Agile, Big Data, Java, C Programming Language, C# Programming Language, Cascading Style Sheets, SQL, CICS, Cobol Programming Language, CQL, DB2, R, SAS

Financial Manager - 20 Years of Experience - Near 78737

He is an accomplished dynamic wealth management professional with extensive experience in investment consulting operational support management and customer service. He has been recognized by his both supervisors and peers as a confident and capable individual who personifies the traits of integrity and tenacity. He works well in both individual and team-oriented situations and demonstrates the drive and desire to secure the...

Tags for this Online Resume: Finance, Leadership, Management, Marketing Management, Series 65, Sales, Sales Increase, Securities, Series 63, Series 7, Texas Life and Health Ins. Lic.

Licensed Nurse - 6 Years of Experience - Near 73160

Career Summary I have fourteen years of clinical experience, including ten years of health care management, involving Medicaid, Medicare and commercial networks. I've implemented, trained and selected staff to support commercial network management, product management and client support management. Aiming to use my clinical and communications experience to effectively fill the clinical position in your organization.

Tags for this Online Resume: Insurance, Support, Management, Behavioral Health, Nursing, Patient Care, Utilization Management, Cms, Communications, Credentialed

Application Support - 10 Years of Experience - Near 76543

Tags for this Online Resume: Management, Security, Asset Management, Customer Service, Customer Service Center, Information Technology, Pc, Personal Computer, Policies and Procedures, Procurement, desktop support manager

Project Manager - 10 Years of Experience - Near 78735

I am an accomplished Business Analyst and Project Manager with an established history of results-driven project management, data/system design and analysis and a broad range of project experience specializing in geographic information systems. My ability to manage simultaneous projects and forge long-term relationships with clients and functional groups has led to a successful track record in a wide variety of industries an...

Tags for this Online Resume: Statistical Analysis, Technical Documentation, Geographic Information System, Proposal development, Research, Integrate, Water Resources, Training, Management, Business Analysis, Modeling, Environmental, Cartography, Product Lifecycle

Billing, Posting or Calculating Machine Operator

Qualifications * Accurately compile, analyze, and process extensive informational and financial data for precise business decision-making, emphasizing treasury cash analysis, billing resolution, accounting assistance, and customer service. * Proficiently utilize computer systems with Microsoft Office - Excel, Access, and Outlook Chase Insight Wire Transfer Module G-SAP, and SAP. * Effectively problem-solve identify and anal...

Tags for this Online Resume: Billing, Documentation, Root Cause Analysis, ACH, Wire Transfers, Accounting, Budgetary, Budgeting, General Ledger, Pricing

Vice President - 15 Years of Experience - Near 30252

CAREER HIGHLIGHTS * Awarded "Recruiter of the Year" multiple years from 1990 - 1993 * Awarded "Top Branch of the Year" from 1993 - 1999 * Awarded "Region of the Year in 2000, 2001, 2004, 2006. * Awarded "Most Improved Region of The Year" in 2003 * Awarded "Most Improved Branch of the Year" in 2012. * Awarded "Unsung Hero Award" for growing military student population by 200+% in 2015. * Awarded "Top Region of the Quarter" i...

Tags for this Online Resume: Servant Leader, Strategic Planner, Change Management, Budgeting, Customer Service, Team Builder, P&L Management, Forecasting, Price Negotiator, Results Driven, Positive Culture Builder, Turnaround Expertise