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Online Resumes with "service delivery "
Senior Manager- 25 years experience- ITIL certified- Operations management
A professional Sr. Mgr. with 25 years client-facing service delivery experience in both commercial and federal space.
Tags for this Online Resume: Senior Manager, Operations, Help Desk, Call Center, Customer Service, Consultant, CMMI, Medicare, Management, Cms
Network Engineer
PROFESSIONAL SUMMARY Dedicated, driven professional, with a solid reputation for driving strategic vision and creating long - term value proven expertise in leadership, management, project management, operations and technical abilities. * Team Player, Dependable, Highly Motivated, Positive, Optimistic, and Innovative * People-oriented with excellent customer service, relationship building and communication skills * Develope...
Tags for this Online Resume: Troubleshooting, Voice, Management, Time Division Multiplexing, Unix, Virtual Private Network, Voice Over Internet Protocol, Wide Area Network, Wireshark, AVAYA
Field Service Manager / Sales Engineer
Career Highlights * Increased production by 300 barrels of oil per day by mud acid stimulation * Continuous production restoration to 90% of initial value via low-salinity brine (0.03% NaCl) stimulation for over 100 wells in Kome, Chad * Improved injectivity in reservoirs via prop-less hydraulic fracturing in Kome, Chad * Eliminated unwanted water production of 100 barrels per day via a successful upper zone water shut-off ...
Tags for this Online Resume: Sales, Sales Engineer, Management, Profit and Loss Statement, Risk Analysis, Support, Technical Support
Managing Director - 11 Years of Experience - Near 21120
Qualifications Profile Adept at managing daily operations of a 450-seat bilingual customer service center, exercising advanced team-building, supervisory and motivational attributes to drive staff to exhibit productivity and performance excellence. Excel in analyzing existing practices and orchestrating process improvements to drastically elevate customer service and satisfaction while reducing expenses. Proven strengths in...
Tags for this Online Resume: Management, Contact Center, operations, Recruiting and Hiring, Healthcare, Call Center, Call Center, Computer Telephony Integration (CTI), Customer Relationship Management, Customer Service, Patient Access, Operations, Cadence, Epic
Legacy System Programmer - 4 Years of Experience - Near 67212
AREAS OF EXPERTISE Project Management Accomplishing tasks by initiation of project objectives and understanding the deliverables. Processing action Plans and execute by coordinating with resources, to facilitate the entire process dependent on nature of project and Project Manager's requirement. Successful completion of assigned task in scheduled time and ability to multitask at times. Build & maintain projects on Windows a...
Tags for this Online Resume: Microsoft Windows, Structured Query Language, Desktop Computer, Install, Microsoft, Microsoft SQL Server, Microsoft Visual Studio, PDF, Test
Real Estate Manager
CAREER SUMMARY Corporate Amenities and Building Services professional with a track record of reducing costs, improving processes and solving operational issues. Skilled in managing regulated services in a fast-paced corporate headquarters environment. Ensured delivery of customer focused services to large corporate campus located in multiple buildings. Experienced directing workplace amenity strategies with specific strengt...
Tags for this Online Resume: Financial, Financial Management, Management, Planning, Services, Teamwork
Health and Benefits Account Manager
Summary A self-motivated professional with over 15 years of comprehensive experience working in Consulting Firms and Fortune 500 companies. Strong knowledge in account management, insurance brokerage firms, and health benefit administration with excellent customer service skills. Managed multiple client accounts and able to meet strict deadlines. Exceptional strengths and knowledge in the following areas: * Participate in c...
Tags for this Online Resume: POS, Account Manager, Benefits, Audit, Compliance, Health and Welfare, Health Care Industry, Human Resources, Human Resources Information System, Payroll, Open Enrollment, Plan Summaries, HMO
Licensed Nurse - 5 Years of Experience - Near 76522
- Service Delivery Operations Team Lead Present -Interpret day-to-day business objectives and prepare/execute operational practices/work programs. Ensure proper execution of processes by team May make decisions about the day-to-day operation of the group including management of work assignments and information between shifts as well as approach regarding workload equipment staffing and scheduling. Includes adjusting work ho...
Tags for this Online Resume: Dialysis, LPN, Wound Care, Customer Service, Data Entry, Distribution, Documentation, Gastrointestinal, Health Insurance Portability And Accountability Act, Insulin
System Administrator - 15 Years of Experience - Near 98189
Summary of Qualifications Dynamic, diligent, motivated, driven and passionate IT Professional with comprehensive experience managing projects and programs with success. Six Sigma Green belt, Certified Ethical Hacker (CEH), Digital Forensic Examiner (DFE), Cisco CCNA coursework with the natural aptitude for understanding data, analytics and a passion for the security implications of both projects I own and projects I partici...
Tags for this Online Resume: Seattle, Everett, Infrastructure Management, Service Management, Program management, Project Management, Network Security, Digital Forensics, Cisco, Microsoft Internet Information Server
Director of Global Support Services - 20 Years of Experience - Near 27609
Areas of Expertise Call Center Operations Customer Service Delivery Budgeting & Planning Team Development Quality and Process Improvements Resource Management Staff & Client Relations Cost Reduction Measures Product Enhancements
Tags for this Online Resume: Budgeting, Customer Relationship Management, Operating Budget, Services, Training, Support, Technical Support, Global Support, Delivery, ACD, Quality, Leadership
Manager - 20 Years of Experience - Near 77020
Service Delivery and IT Manager - 15 years I am a self motivated and result driven individual capable of managing large teams and multiple companies.
Tags for this Online Resume: Service Desk Manager, Operations Manager, Service Desk Team Lead, Helpdesk Manager, Quality Manager, Helpdesk Team Lead, Service Delivery Manager, IT Director, Consulting, Desktop Computer
System Engineer
Add to the growth and success of a progressive, cutting edge organization by putting twenty-one hard-earned years of IT experience and skills to work in delivering desired business outcomes and exceptional customer service through a focus on disciplined IT, Appropriate Prioritization of IT resources, Effective Communications Strategies, and Ensuring that IT staff and resources are Supportive of Business Strategy and Objecti...
Tags for this Online Resume: Altiris, Disaster Recovery, EMC, HP, Packaging, SAN (Storage Area Network), Ssl, Structured Query Language, Sungard, Active Directory
