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Online Resumes with "service call "
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
Customer Service Representative - 2 Years of Experience - Near 23834
My objective is to find a permanent job that my customer service and call center skills can be an asset to the day to day functions of the company.I would like to grow within that company and learn the tools of the trade so to speak.
Customer Service Manager - 20 Years of Experience - Near 53201
Tags for this Online Resume: Financial, Manager, Cutomer Service Call Center, Retail, Banking
Project Manager - 20 Years of Experience - Near 91745
Seeking a responsible and challenging position to utilize my skills and experience in Call Center Management and Technology Integration with a focus on achieving an efficient and cost effective service as well as suiting technology to enhance business operations while improving customer service.
Ideal Companies: Google, United Health Care, City of Hope, Inland Empire Health Plan, Edison
Tags for this Online Resume: ACD Design and Configuration, IVR Design and interface, Workforce Managment and Requirements, Call Center Design and Configuration
Customer Service Representative - 15 Years of Experience - Near 30213
I' am enthusiastic ,energetic customer service /call center quality assurance representative with fifteen years of in-depth knowledge of inbound /outbound call centers polices and procedures. I'm committed to reaching company goals and offer speed, accuracy and professionalism. Proficient in high call volume environments. Superior computer skills and telephone etiquette Seeking employment with customer service /inbound call...
Major Account Executive - 20 Years of Experience - Near undefined
Analytical, highly adaptable professional with extensive experience enhancing operations across enterprise. Expertise in leading profit-generating operations through strategic planning, increasing productivity levels, implementing technology solutions, and providing high-end customer service. Skilled in aligning end-user needs with long-term resolutions to complex challenges. Excellent at developing, deploying and evaluatin...
Tags for this Online Resume: VoIP, Call Center, Contact Center, PBX, SIP, IVR, Self Service, ACD, Unified Communications, Workforce Management, Quality Monitoring, Interactive Intelligence, Social Selling, Social Sales, Social Media, Customer Service, Customer Relationship, Customer Experience, Salesforce Administration, Seibel Sales, Seibel Call Center, Cisco ICM/UCCM Enterprise, Cisco IPCC Enterprise, Cisco IPCC Express, Cisco Customer Voice Portal, Cisco AVVID, Avaya G3R ECS/EAS, Avaya Aura Session Manager, Avaya Customer Interaction Suite, Avaya Modular Messenger, Nortel BCM, Nortel Call Pilot, NICE Systems, Aspect Solutions, Genesys Labs Framework CGE, Juniper Network Sales Associate, Juniper Network Sales Specialist, Witness Systems, Pegasystems, Blue Pumpkin, e911, vXML, Java, HTML, Visio, SQL, IEX, inContact, Davox, Microsoft MCSE, Sun Systems
Electromechanical Equipment Assembler - 20 Years of Experience - Near 95131
CRISTITO M. CASTRENCE JR. 2509 Jubilee Lane San Jose, CA 95131 Cell#-408-464-1735 jojo.castrence@aol.com OBJECTIVE: FRONT-OF-LINE TECHNICIAN SUMMARY Expertise in Front-of-line machine process engineering and control including quality control and maintenance of wafer semiconductor manufacturing from dicing, die coat to wire bond process and other machines involving mechanical, electrical, pneumatics & electronics. Spe...
Tags for this Online Resume: engineering, technician, manufacturing, semiconductor, electronics, preventive maintanance, quality engineer, assembly
Collections Agent - 5 Years of Experience - Near 07203
Tags for this Online Resume: ticket agent, Customer Service Call Center, Call Center Rep, banking, cashier, teller
Customer Service Supervisor - 20 Years of Experience - Near 92307
DANIEL QUINTANA 16145 Chiwi Rd, Apple Valley, CA 92307 760.946.3213.442.242.2074 musicianonboard@yahoo.com DANIEL QUINTANA 16145 Chiwi Rd. Apple Valley, CA 92307 760.946.3213 musicianonboard@yahoo.com professional summary Qualified supervisor with over 20 years experience in fast-paced warehouse environments. Personable and professional under pressure. Warehouse professional seeking a management role. Forklift, Gradall, ...
Customer Service Representative
Ideal Companies: customer service call centers
Tags for this Online Resume: Call Center, Customer Service
AML/BSA , Fraud Investigation
AML/BSA,and Fraud Investigator - 10 years experience specifically in investigation. An additional 25 years experience in Banking which encompassed Merchant Services Risk Manger, Cash Management, Debit Card Chargeback Unit Manger, Credit Card Group Operations Manager and Customer Service Call Center QA & Coaching Analyst.
Tags for this Online Resume: AML/BSA Investigator, Merchant Services Risk Mgr., Operations Manager, Customer Service QA Analyst, Fraud Investigator, Card Services Manager
Customer Service Manager - 11 Years of Experience - Near 07508
Im a a Senior Customer Service professional working for a prestigious utility company in the state of New Jersey that has extensive knowledge of handling service calls as well as billing, and emergency situations.
Tags for this Online Resume: DEVELOPED, MAINTAINES, SAN DIEGO, COORDINATES, Management, Policies and Procedures, Corporate Accounts, Financial, Financial Management, Outsourcing, Receivables, Appraisals
