DANIEL QUINTANA 16145 Chiwi Rd, Apple Valley, CA 92307 760.946.3213.442.242.2074 musicianonboard@yahoo.com DANIEL QUINTANA 16145 Chiwi Rd. Apple Valley, CA 92307 760.946.3213 musicianonboard@yahoo.com professional summary Qualified supervisor with over 20 years experience in fast-paced warehouse environments. Personable and professional under pressure. Warehouse professional seeking a management role. Forklift, Gradall, Man lift and Scissor lift trained. Adept at preventative maintenance. Electrical, plumbing, painting and knowledge in general handy work. Basic computer knowledge. Excellent communication & training skills. Ready to work and get my hands dirty whether alone or with a crew. skills Forklift/Front-End Loader/Gradall/Man-lift/Scissor-lift Trained General Warehouse Equipment Electrical/Painting/Plumbing/Drywall Preventative Maintenance General Maintenance Blueprint Drafting/Reading Computer/Data Entry Ordering/Receiving Quick Learner work history Self-Employed 1991-Present A Perfectionist in whatever I do. Electrical, Painting, Plumbing, Drywall and Texture, Installation of florescent ballasts, fans and receptacles. Framing/Forming and set-up for concrete pours. Preventative and General Maintenance. Kubota, Graders, Forklifts and Gradalls, Bulldozers. Electric and Hydraulic tools. Good knowledge of all power tools and hardware. I love to work with my hands and am always ready to get my hands dirty. Supervisor 2002-2013 Rock Bottom Landscape and Concrete A Perfectionist in whatever I do.Estimated and bid jobs. Blueprint drafting, framing/forming concrete pours. Staining and stamping concrete. Soff-cut joints, grinding, hand grading, fire pits, concrete and stone veneers. Preventative and General Maintenance. Use of most power and hand tools. Kubota, Forklift, Gradall, Man-lift and Scissor-lift. HR. Trained new hires. Ordered/Received material. Politely assisted customer in person and via telephone. Foreman 1995-2001 Cement Mason’s Local 500 Supervised the pour in place and patching work at Disney, Staples Center, Metro Redline, and Arrowhead Regional Medical Center. Set up concrete pours - lumber or steel frames. Painting, concrete and stone veneers. Always worked alongside my employees and got my own hands dirty. Handled daily in-flow of paperwork and data entry. Ordered and received material. Earned management trust by working above and beyond what was expected of me on a daily basis. education GED Los Altos High Hacienda Heights, CA 1987-1990 Cert. Of Journeymanship JAC Apprenticeship Program Whittier, CA 1995-1998 references James Keever Sales Manager/Examworks Clinical Solutions 925.597.1707 Jimmy King Heavy Equipment Operator/Oro Grande Cement 760.242.5050 Mike Turok Factory Manager/Endiscope Repair 760.508.1409 professional summary Qualified supervisor with 20+ years in fast-paced customer service and call center environments. Personable and professional under pressure. Customer service professional seeking a management role. Skilled in training staff and establishing a rapport with clients. Self-motivated with exceptional communication capabilities. Patient and empathetic supervisor with extensive background in conflict resolution and customer care. skills Exceptional Communication Skills Training Development Aptitude Mediation Capabilities Creative Problem Solver Proficient in Cash Management Quick Learner work history Supervisor Rock Bottm Landscape and Concrete, Apple Valley, CA 02.2002-12.2013 Estimated and bid jobs, blueprints and damage control. Earned management trust by working above and beyond what was expected. Politely assisted customers in person and via telephone. Trained and helped new employees. Concrete and irrigation. Heavy equipment operator. Foreman Cement Mason Local 500, Santa Ana, CA 03.1995-06.2001 Handled daily heavy flow of paperwork and cooperated with the accounting deptarments on invoicing and shipping. Scheduled weekly inventory pickups with vendors. Developed reputation as an efficient service provider with high levels of accuracy. Helped drive work related goals and achieved monthly quotas. education GED Los Altos High School, Hacienda Heights, CA 09.1987- 06.1990 Cert. Of Journeymanship: Concrete Tech/Blueprints 03.1995- JAC Apprenticeship Program Local 500 06.1998 references James Keever Sales Manager/Examworks Clinical Solutions 925.597.1707 30 years Jimmy King Heavy Equipment Operator/Oro Grande Cement 760.242.5050 26 years Mike Turok Store Manager/Endiscope Repair 760.508.1409 6 years

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