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Online Resumes with "inbound calls"



Happiness comes with excellent service in sales

High energy sales profesional exceptional interpersonel commuicatio and problem solving skills.

Ideal Companies: honest and care about customer and employyee. also one that does not hold the believe peole over 50 are unproductive are useless

Tags for this Online Resume: account Management Problem Solving skills Business Development

Powerful Spanish Speaking Paramedic & Interpreter

I am a highly motivated Paramedic, always interested in a 911 system where the working environment is supportive and allows for Paramedic interventions. I am also interested in working in a fast paced trauma center/hospital where my education as a Paramedic would be put to use in the patient care. I am fluent in Spanish and am always looking to use that as a benefit in my career

Ideal Companies: Ohio Health, Ohio State University, Riverside, Grant

Tags for this Online Resume: paramedic, EMS, EMT, patient care tech, interpreter, translator

Customer Service Representative - 18 Years of Experience - Near 90650

SPECIALIZE IN INBOUND CALL CENTER,VERY LOYAL,RESPONSIBLE

Ideal Companies: GAS, LIGHT, PHONE COMPANNIES, POST OFFICE, ANY CALL CENTER ENVIRONMENT

Tags for this Online Resume: call center inbound

Customer Service Representative - 1 Years of Experience - Near 23224

Hi. I'm interested in a part-time work at home employment position. I would like to work about 20 hours per week accepting Inbound calls from customers wishing to purchase items seen on TV, the internet, etc. I have Call Center experience as a Call Center Surveyor where I answered Inbound calls from residents to inquire about their political opinions and would like to gain more experience.

Tags for this Online Resume: Richmond VA, work at home, customer service representative, call center surveyor, telemarketer, inbound calls, part-time employment

The Beyonce of Customer Service

High energy customer service representative with exceptional Problem solving,verbal skills, and time management and organization skills. Resourceful, creative, loyal

Ideal Companies: Ideal companies would be fast paced growing companies that diversify their interests.

Tags for this Online Resume: Customer Service

network/systems engineer

Information technology manager with over 20 years of experience related to all aspects of systems, with full life cycle management of development, databases, administration and infrastructures. Heavy involvement related to infrastructure transformation and data center consolidation. Establishment of day-to-day operational procedures for all aspects of voice and data networks. Worked with vendors, suppliers and support pr...

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CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631

Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...

Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.

Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability

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Vice President Customer Service Ellicott MD - 12+ years leadership within the Finance and Payment Industry

Solid management professional with deep experience leading Customer Service and Operations support functions driving account maintenance, problem-solving and trouble-shooting, staff support, and planning / implementing proactive procedures and systems to address and ultimately avoid problems. Proven successes managing and motivating service staff while bolstering accuracy and efficiency through continuous process improvemen...

Ideal Companies: Visa, Mastercard, American Express, EVO Payments International, Citi Bank, Bank of America, Capital One

Tags for this Online Resume: Leadership, Motivation, Process Improvement, Stategic Planning, Customer Experience, Quality of Service, Employee Engagement, Profit

Customer Service Representative - 15 Years of Experience - Near 30213

I' am enthusiastic ,energetic customer service /call center quality assurance representative with fifteen years of in-depth knowledge of inbound /outbound call centers polices and procedures. I'm committed to reaching company goals and offer speed, accuracy and professionalism. Proficient in high call volume environments. Superior computer skills and telephone etiquette Seeking employment with customer service /inbound call...

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Major Account Executive - 20 Years of Experience - Near undefined

Analytical, highly adaptable professional with extensive experience enhancing operations across enterprise. Expertise in leading profit-generating operations through strategic planning, increasing productivity levels, implementing technology solutions, and providing high-end customer service. Skilled in aligning end-user needs with long-term resolutions to complex challenges. Excellent at developing, deploying and evaluatin...

Tags for this Online Resume: VoIP, Call Center, Contact Center, PBX, SIP, IVR, Self Service, ACD, Unified Communications, Workforce Management, Quality Monitoring, Interactive Intelligence, Social Selling, Social Sales, Social Media, Customer Service, Customer Relationship, Customer Experience, Salesforce Administration, Seibel Sales, Seibel Call Center, Cisco ICM/UCCM Enterprise, Cisco IPCC Enterprise, Cisco IPCC Express, Cisco Customer Voice Portal, Cisco AVVID, Avaya G3R ECS/EAS, Avaya Aura Session Manager, Avaya Customer Interaction Suite, Avaya Modular Messenger, Nortel BCM, Nortel Call Pilot, NICE Systems, Aspect Solutions, Genesys Labs Framework CGE, Juniper Network Sales Associate, Juniper Network Sales Specialist, Witness Systems, Pegasystems, Blue Pumpkin, e911, vXML, Java, HTML, Visio, SQL, IEX, inContact, Davox, Microsoft MCSE, Sun Systems

Featured Profile

Customer Service Manager

Over twenty five years of management experience with the skills and knowledge to interpret data and instinct for efficient and tactile resolutions. Utilizing my experiences I have bridged the gaps in efficiency and consistencies across the Northeast, Enterprise and BGCO RM teams. I have effectively managed and developed Virtual teams the last ten years. I have formed solid partnerships with Center leadership, Area Leaders...

Ideal Companies: Apple, Verizon. Amazon

Collections Agent - 12 Years of Experience - Near 55408

Human resource Department Human Resource Generalist Dear Human Resource Generalist, I am writing today in regards to the Customer service rep / collector in Minneapolis, Minnesota I noticed you’re posting in indeed jobs and reviewed it thoroughly. I feel I am an excellent candidate for this position because I possess the following skills: 12 years of experience serving clients by phone in a financial call center ...