Human resource Department Human Resource Generalist Dear Human Resource Generalist, I am writing today in regards to the Customer service rep / collector in Minneapolis, Minnesota I noticed you’re posting in indeed jobs and reviewed it thoroughly. I feel I am an excellent candidate for this position because I possess the following skills: 12 years of experience serving clients by phone in a financial call center setting requiring the ability to multitask between computer and customer Deep understanding of debt collections rules, legal regulations, and privacy considerations Demonstrated communication and problem solving skills proven through my ability to explain a variety of financial planning strategies Proven ability to work under limited supervision and follow directions in call center and office environments Able to make 150 – 200 calls a day and keep a 100% phone time as wells Answer 80% of inbound calls Have use my ability to listening, solution selling and fact finding These skills coupled with my ability to learn quickly and multitask effectively, being a team player make me an excellent candidate for your opening. I would appreciate the opportunity to discuss your needs and my qualifications in an interview. Thank you for your time and consideration in reviewing my resume. I will follow up with you in the near future to verify my application materials have been received. Respectfully yours, Pamela Kinsey One West Lake Street Apt 208 Minneapolis, Minnesota 55408 pamelakkdd@gmail.com 612-327-1255

Highlights: