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Online Resumes with "customer resolutions"



Manager - 7 Years of Experience - Near 60185

PROFESSIONAL SUMMARY Professional Summary: IT professional focused on Technical Support and the customer experience. I had the drive to achieve the top Technical Support position which was a Principal Support Engineer. It was by request from a VP that I was promoted to a Support Delivery Manager role which I occupied for over 6.5 years. Managing large Mainframe product areas such as Database Management and Access & Complian...

Tags for this Online Resume: Information Technology, Support, Beta Testing, Compliance, Database, Documentation, IBM, IBM DB2 Database, Mainframe Computer, Management, software

Credit Analyst - 4 Years of Experience - Near 33619

Tags for this Online Resume: Quality, Quality Assurance, Quality Control, Team Lead, Management, Product Development, Protocol, Retail, Telephony, Call Center

Featured Profile

Sales Manager - 20 Years of Experience - Near 43506

An experience OEM Sales and Marketing professional with great experience selling highly engineered products/components to Automotive Fluid Controls and Off-Highway OEM's. Proven skills: project/program management strategic account management and strong customer relationships driving business success. Advance computer literacy skills with high energy enthusiastic communication presentation and team participation skills. Stro...

Tags for this Online Resume: Annual Planning, CMA, Management, Marketing Management, Planning, Sales, Benefits, HR, Human Resources, Blueprint Reading, Sales Reporting, Business Development

Customer Service Manager - 18 Years of Experience - Near 87120

Tags for this Online Resume: Management, Benefits, Insurance, Accounting, Airlines, Human Resources, Information Technology, Call Center, Recruiter, Customer Service

Featured Profile

Lean Six Sigma Master Black Belt, Change Manager, Supplier Quality Partnership, Voice of Customer liaison, Business Quality Management Champion, Mentor, Trainer

Lead employees and management by example to Quality 4.0 excellence. Drive Quality principles into design and processes reducing inspection through managed controls. Implement and sustain process controls through lean six sigma methodology. Allow quality system metrics to demonstrate the business performance to interested parties, regulatory agencies and customers.

Ideal Companies: Abbot, Medtronic, Meggit, ITT Controls, Forrest Machine, Enersys, Boeing, Lockheed, Northrop, CPP, Valence

Tags for this Online Resume: Quality Assurance, Document Control, ISO 9001, Supply Chain, Audit, Automotive, Change Manager, AS9100, FAA Repair Station, Lean Six Sigma Master Black Belt, Project Management, Supplier Management, Problem Solver, Microsoft Office