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Online Resumes with "customer resolutions"
Operations Support Manager - 10 years - Lakewood
A detail-oriented and resourceful operations professional with a demonstrated track record of achievement in client services, quality assurance, call centers, customer resolution, document control center, and planning/analysis. Established capabilities in management, restructuring, development, hiring/training, and policy development. Adept at managing large budgets in dynamic, complex environments while overseeing large ...
World Class Customer Service Manager, Call Center Manager, Call center subject matter expert, 6 Sigma Customer service manager
I am a Customer Support Manager/Call Center Manager with over 15 years of service. Subject matter expert on Customer care and Call centers. I am a Green Belt in 6 Sigma and have a passion for improving processes thus reducing costs, increasing revenues and Customer Service.
Ideal Companies: Illumina, Republics Services, Verizon Wireless
Tags for this Online Resume: 6 sigma, Customer support manager, Project manager, Assistant Director, Technical Support, Training Manager, Workforce Manager
I have worked for and been very successful at large and growing companies in my career.
To obtain a position enabling me to use my strong communication, analytical, project management, and finance skills while continuing to grow my career.
Ideal Companies: Cigna, Verizon, Comcast, PSNH, Hotel Chains, Airlines
Tags for this Online Resume: Project Management, Program Management, Project Coordinator, Product Management, Analyst, Management, Customer Resolution, Implementations
Project Managers - 10 Years of Experience - Near 15237
MARK M. RETTER, JR. 127 Link Ave, Pittsburgh, Pennsylvania 15237 Phone 412-759-5908 Email mretter1@yahoo.com Summary Innovative telecommunications network manager with extensive experience at AT&T managing global network facilities. Created improvement in network maintenance results by decreasing average restore time from 240 minutes to 120 minutes. Using organizational design, and team building, trained and motivated...
Tags for this Online Resume: Integrate, Services, Troubleshooting, Management, AT&T, Billing, Call Center, Frame Relay
Customer Service Manager - 10 Years of Experience - Near 75068
Operations and Customer Service leader with strong experience in customer resolution, business plan implementation and product support. Proven track record in developing and maintaining successful customer relationships, executing LEAN principles in a matrix organization.
Tags for this Online Resume: Dallas-Ft. Worth, Operations, LEAN, P , Program Management, Leadership
Senior Manager, Functional Excellence - 20 Years of Experience - Near 13210
I am a mid to upper level manager who excelled in customer service and conflict resolution. Most of my experience has been in the Automotive and Transportation Industry,with a solid base in business and customer relations,as well as up selling in a retail setting. I also have past food service experience as a line cook, and Customer Service Supervisor as a shift manager and employee supervisor who oversaw daily operations a...
Tags for this Online Resume: Service Manager, customer resolution, Retail Manager, Department Head, employee supervision, Automotive Manager, Transportation,service and customer satisfaction, Sales,up sells,relations,retail service manager, Food Service,cook,supervisor, Financial settlement per shift
Experienced Account Manger / Outside Sales Professional
An independently quality-focused detail oriented outside sales professional with over 15 years experience in field sales/account management. Offers successful track record of identifying, qualifying, and closing new customers and expanding business from existing accounts. Strong hunting techniques including cold calling and networking through referrals. Seeking an outside sales or account management position that will util...
Ideal Companies: Caterpillar, Nalco Technologies, National Oil Well, Water Treatment Companies,
Tags for this Online Resume: Account Manager, Outside Sales Representative, Chemical Applications, Customer Service, Business Development, Microsoft office applications, Technical Sales, Automotive, Chemistry, Compliance
Claims Investigator
Career Summary MORE THAN 30 YEARS AT ASSURANT HEALTH/FORTIS/TIME INSURANCE COMPANY. EMPLOYMENT ENDED DUE TO COMPANY CLOSING. POSITIONS HELD: CODING REVIEW ASSOCIATE/PHYSICIAN AUDIT EXAMINER, HEALTH CORRESPONDENT/APPEAL RESOLUTION SPECIALIST, MEMBER SERVICE REPRESENTATIVE, PROJECT COORDINATOR, CORPORATE COMMUNICATIONS ASSISTANT, BENEFIT ASSISTANT, DATA ENTRY CLERK, AND CLOSE CLAIMS CLERK. Accomplishments and Career Highlight...
Tags for this Online Resume: Benefit Specialist, Appeals Specialist, Quality Assurance, Claims Representative, Project Coordinator, Customer Resolution Specialist, Telecommute, Customer Service, Clinical/Code Review, Claim Investigations, Data Support Specialist, Adjustment Specialist
Sales Representative - 10 Years of Experience - Near 21133
Tags for this Online Resume: Technical sales, product training, Development, Customer resolution, Sales Force, Wshington, DC/Baltimore,MD
Customer Service Representative - 20 Years of Experience - Near 07843
Summary of corporations. Qualifications * Supervisory/leadership experience. * Excellent written and verbal communication skills. Interface with various departments for customer resolution. * Adept at creative problem solving, utilizing analytical skills for invoicing and payment investigation.
Tags for this Online Resume: Electronic Funds Transfer, Client Suport, Microsoft Excel, Microsoft Word, Team Leadership, Invoice processing, Account Reconciliation, Database Entry, Credit Union, Leadership, Team-Player
Technical Recruiter - 20 Years of Experience - Near 30019
Qualifications for Business Management Profile Equipped with extensive diversified business experience focusing on customer service, technical support, account management, financial services, and quality assurance. Adept at assessing client needs and providing products and services to meet those needs. Proficient in troubleshooting for PC operating systems and utilizing various administrative department tools and on-line re...
Tags for this Online Resume: Account Management, broadband, Business Management, Call Center, Coding, Cognos, Control Data, Customer Service, Data Analysis, Desk Top Support, software
Chief Technology Officer - 10 Years of Experience - Near 84123
PROFESSIONAL SUMMARY * Consulting Professional - Technical Summary: 20+ Years of experience as a Project Manager and Skilled Business Analyst (BA) and Programmer/Implementations/Deployments, and Go-Lives. * Managed project with MS Office Suite, Cerner, Epic, Allscripts for phases that included Conversions, SDLC, Managed Cross Functional teams from the West to the East coast of the US in UAT, WIT, Upgrades, Go-Live, Epic, Ce...
Tags for this Online Resume: Change Management, Management, Project Management, Project Management Office, Metrics, Microsoft, Microsoft Project, Microsoft Project Server, Microsoft Visio, Planning
