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Online Resumes with "customer issues"
Chemist - 10 Years of Experience - Near 43026
SUMMARY I have in depth knowledge of Mathematics and Chemistry. Knowledge and experience includes responsibility for running a lab of great importance to the company's success, dealing with customer issues and questions, and delegating and interpreting tasks for the group that I was a part of.
Tags for this Online Resume: Pharmaceutical Industry, Quality, Quality Assurance, Quality Control, Chemistry, Research, Development
Quality Director - 20 Years of Experience Global
• Disciplined Management Approach: “What gets inspected gets respected!” I have found the best way to manage quality is through disciplined drum beat reviews for critical functions in the company: New Product Introductions, Customer Issues, Corrective Actions, Supplier Issues, Upcoming Customer and Third Party Audits and Improvement projects. • Solid Leadership Style: “take care of the troops while you complete the missi...
Tags for this Online Resume: Complaints, ISO, Aerospace, Quality, Quality Assurance, Training, Corrective Actions, Engineering, ISO 9000, Lean Manufacturing, quality, continual improvement, lean, six sigma, plastics, ceramics
Support Manager - 10 Years of Experience
CAREER SUMMARY Experience encompasses the full circle of high volume account management in a detailed financial environment dependent on data integrity. Team-oriented leader with a highly successful track record in the improvement of service levels and call handle time. Recognized for exceptional project management execution, identifying customer issues and providing detailed solutions.
Tags for this Online Resume: Account Manager, Back Office, Data Warehouse, Design Documents, Policies and Procedures, Project Management, Project Manager, Support, Technical Support, software
Help Desk Specialist
Summary Provides support to end-users for PC, server or mainframe applications, and hardware. May interact with network services, software systems engineering and/or applications development to restore service and/or identify and correct core problems. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Refers more complex problems to intermediate...
Tags for this Online Resume: Management, Networking, Troubleshooting, Communications, Information Technology, Remedy, Voice, Data Backup, HP, IBM
Facilities Manager - 20 Years of Experience - Near 54017
PROFESSIONAL SUMMARY FIELD SERVICE TECHNICIAN, Handles high-pressure situations and resolves customer issues in a calm and courteous manner. 20+ years in industry. Installation and Support Technician well-versed in troubleshooting equipment and network problems. Analytical thinker who quickly and accurately diagnoses and repairs technical issues.Always graded an A by BEI measures. Maintained spare equipment and parts and ma...
Tags for this Online Resume: Analytical Thinker, Connectivity, Firmware, Install, Inventory, Networking, Support, Travel, Troubleshooting
Database Administrator
Experienced with wireless troubleshooting Remote Access into customer sites for troubleshooting and problem investigation. Strong client interaction skills Ability to manage corporate projects Ability to champion customers' needs to the support organization Ability to document customer issues and explain technical details at a high level Serve as technical product specialist liaison to marketing and development groups Abili...
Tags for this Online Resume: Software, Cabling, Switches, Network Support, Networking, Support, AVAYA, Communications, Dos, Management
Customer Service Supervisor
SUMMARY Loyal, dedicated Case Manager in the Executive Escalation Team with over 18 years of experience. Applied over a decade of multi-tasking and organizational skills to provide escalated dispute and conflict resolution for customer accounts. Resolved customer installation issues by rescheduling and dispatching technicians, involving high-level listening and communication skills utilizing email, phone, letters and face-t...
Tags for this Online Resume: Audit, Back Office, Computer Aided Software Engineering, Email, Install, Microsoft, Microsoft Excel, Billing, Communication Skills, Customer Accounts
Technical Trainer - 20 Years of Experience - Near 89147
Summary of qualifications 2013 - 10-17 Advance Auto Parts Las Vegas, Nv Region Solutions Manager As a Region Solutions Manager with Advance Auto Parts I have held the following positions: Account Manager Customer Support, Account Manager Lead Generation, and Regional Solutions Manager (Phone Sales). As Account Manager in Customer Support I was responsible for fielding incoming calls related to product implementation, operat...
Tags for this Online Resume: Automotive, Training, Account Manager, Management, Billing, Lead Generation, Microsoft, Microsoft Excel, Microsoft Word
Electrical & Electronic Equipment Assembler
PROFESSIONAL SUMMARY Accomplished project manager who assembles and leads talented teams on multi-million dollar projects, manages cross-functional teams of engineers, constantly improves processes to save time and money and troubleshoots customer issues. Winner of several awards at Motorola for excellence. * Cycle time improvement and optimization * Coaching and Mentoring * Internal and external relationship management wit...
Ideal Companies: 1964
Tags for this Online Resume: Manufacturing, Documentation, Engineering, Fabrication, Manufacturing Engineering, Microsoft Excel, Cellular, NPI, Complaints, Motorola
Sales Manager
PROFESSIONAL SUMMARY - Oversaw all sales and business development functions. Created annual sales forecasts. Developed and ensured adherence to annual operating budgets. Cultivated and directed client accounts. Ensured client satisfaction. Conceived and implemented comprehensive sales and marketing initiatives. Directed the efforts of multiple sales representatives across North America. Conceived and implemented comprehensi...
Tags for this Online Resume: Business Development, Business Development Manager, Customer Accounts, Forecast, Graphic Design, Management, Market Research, Marketing Management, Metrics, Research
Excellent insurance sales experience with the constant balance of underwriting (company) and service (client).
My career objective is to obtain financial position within either the Insurance or the Banking industries offering a full-time, direct employee position. I welcome responsibly and have experience managing each market to operate at full staff capacity; a proven record of achieve or exceed business goals.
Ideal Companies: USAA, Amica Insurance, Allstate Insurance, Wells Fargo, UnitedHealth Group, BB&T, Bank o America, & ect...
Tags for this Online Resume: analyze risk, profitability, retention, counseling borrowers, advanced verbal and written communication skills, relationship-building skills, marketing, integrity, manager experience, proven sales experence
Experienced global operations leader, project manager and B2B commercial leader - Near 22936
Experienced global operations leader, project manager and B2B commercial leader. Adept at defining business strategy, identifying business operational needs, and determining the best solutions. Proven leader in project execution for information technology, cloud based platforms, software, commercialization, and demand generation initiatives. People leader proficient in achieving key business goals by empowering teams to mee...
Tags for this Online Resume: Project Management, Project Manager, Pipelines, Process Improvements, Automation, Business Acumen, Business Analysis, Team Builder, Salesforce.com, Sales Operations, Cross Functional Leadership
