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Online Resumes with "contact center "



Featured Profile

Technology Executive with over 15 years of experience

To find a position that will allow me to utilize my experience and skills.

Tags for this Online Resume: Dell, Desktop Computer, IBM, Microsoft Windows 2000, Network Support, Networking, Support, CAT, File Server, HP

Featured Profile

Executive Vice President - 20 Years of Experience

Mentoring, Reporting, KPI Management, Integrations, SOPs, Continuous Improvement, Risk Management, Safety Growth Initiatives, Presentations, Analyzing Data, Global Initiatives, CRM, SLA's, Logistics, Capital Expenditures Fast-Paced Environments, Crisis Management, Talent Management, Sales Plans, Communications, Accountability Multi-site, Global Operations Management, Kaizen Techniques, Project Planning, Pricing, Cost Contr...

Tags for this Online Resume: Financial Management, Management, Budgeting, Training, Budgetary, P&L, Strategic Vision, Human Resources, Employee Relationship/Culture, Strategic Planning and Execution, Operations Leadership, Change Management, Process Improvement, Project Management, Performance Development, Sales and Marketing Startegies, Capital Campaigns, Board Interaction and Leadership, Team Leadership and Development, Building/Facility Development, Client Management, Executive Leadership

Featured Profile

CRM, Call Center Service Delivery & Project Manager in Reston, VA

Manage all aspects of solution design and project management for CRM call centers. Skills include call center scoping, staffing, metrics, IVR, ACD, CTI, CRM. Application of transformational best practices to reduce costs.

Ideal Companies: Dell, HP, Unisys, Oracle, SIAC, CACI, ManTech, Microstrategy

Tags for this Online Resume: CRM, Outsourcing, contractor, consultant, project manager, call centers, service delievry, CRM Project Management, Solution Design, Business Development

Executive Assistant

Tags for this Online Resume: Customer Service, Inventory, Typing, Accounts Payable, Accounts Payable/Receivable, Documentation, Insurance, Team Player, Vendor Invoices, Filing

Data Centre Manager - 3 Years of Experience - Near 11231

Tags for this Online Resume: Business Development, Firepond Contact Center, Support, Technical Support, Accenture FOUNDATION, Arabic Language, Cisco, Cisco Certified Network Associate, Cisco Certified Network Professional, English Language

Quality Assurance Specialist - 0 Years of Experience

Experienced Senior Leader with more than 15+ years in Engineering and Technologies Leadership. Actively provide strategic support and execute multiple processes simultaneously while exceeding quality and accuracy standards. Demonstrated relationship leadership skills with the ability to manage complex global business, technology, team and vendor relationships. Exemplary results with global leadership, vendor management, ent...

Tags for this Online Resume: Management, Support, Audit, Automation, Engineering, ROI, Test, Assessments, Quality, Quality Assurance

Project Manager - Marketing - Communications - Digital - Creative - 10 Years Experience - Twin Cities - Minneapolis - Saint Paul -

More than 10 years of consulting, account management and project management experience using a variety of methodologies. Specialized knowledge in IT, communications, creative, web, digital, marketing and call center environments

Tags for this Online Resume: Project Management, Project Manager, Web Technologies, Software, Social Media, CPPM, account manager, marketing, marketing manager, digital

Network Installer

Tags for this Online Resume: Cisco, Cisco Unified Communications Manager, Data Conversion, Documentation, Program Manager, Technical Documentation, Unified Contact Center Enterprise, Operating Systems, Video, Management

Collections Agent

Tags for this Online Resume: Banking Industry, Firepond Contact Center, Networking, Sales, Customer Service, Property Tax, Reconciliations, Referrals, Retail, Sales Calls

Customer Service Manager - 20 Years of Experience - Near 89521

Professional Manager with extensive experience in hiring, training, and supervising entry level and mid-level supervisors in operational settings within sales & marketing companies. Proven track record of meeting and exceeding client and customers' expectations and SLA's using current industry standard KPI's to measure and report performance to senior level management and owners.

Ideal Companies: A Mid to Large Company who is progressive

Tags for this Online Resume: Compensation, Management, Purchasing, Payroll, Training, Call Center, Call Center Management, Retail, Retail Sales, Sales

Customer Service Manager

Tags for this Online Resume: Leadership, Telephony, Management, Scheduling, Call Center, Forecasting, Bankruptcy, Attention to Detail, Back Office, Budget Preparation

Network Engineer

Tags for this Online Resume: Cisco, Cisco Unified Communications Manager, Data Conversion, Documentation, Program Manager, Technical Documentation, Unified Contact Center Enterprise, Video, Operating Systems, Management