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Online Resumes with "contact center "



Customer Service Supervisor - 12 Years of Experience - Near 75035

Forward thinking leader with a passion for world class customer service. Skilled in team building with focus on efficiency, production, quality and team engagement. Known for excellence in performance management and motivating staff through coach, training and incentive programs. Evaluates metrics and results to identify and address areas of improvement. * Data analysis

Tags for this Online Resume: Complaints, Firepond Contact Center, Customer Service, Quality, Quality Assurance, Test, Web, Web Technologies, Arabic Language, Automation

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Digital Transformation Executive - Are you ready for the Post-COVID world?

Trusted C-Suite Advisor guiding companies to create new business models and capabilities using innovation in Information and Communications Technology. "Digital Transformation." Known as a customer champion and for commercial thinking, Chris has a proven record of providing rapid revenue growth, increased market share, and deepened account penetration. He is quick to establish rapport and understand business drivers, and...

Ideal Companies: US Based Technology - AWS, KPMG, Zscaler, Palo Alto Networks

Tags for this Online Resume: Infrastructure, Professional Services, Services, Business Development, Integrate, CIO, Cisco, Strategy, Sourcing, Contracting, M&A

Manager

Ideal Companies: Amazon, Any IT Department, Any Call Center Technology

Tags for this Online Resume: dBase, Credit Card, Credit Cards, Interactive Voice Response, Nuance, Security, TSYS, Program Manager, Firepond Contact Center, Amazon Web Services

Sales Engineer - 20 Years of Experience - Near 78681

Tags for this Online Resume: Sales, Sales Engineer, AT&T, Cisco, SAP FI module, SugarCRM, Unified Contact Center Enterprise, Management, Data Security, Nuance

Customer Service Manager

Ideal Companies: Apple, Amozon, Fedx

Tags for this Online Resume: Management, Banking Industry, Budgeting, Documentation, Leadership, Planning, Strategic Planning, Compliance, Data Reporting, Call Center

Customer Service Manager - 20 Years of Experience - Near 50327

Tags for this Online Resume: Call Center, Policies and Procedures, Corporate Training, Firepond Contact Center, Quality Assurance, Test, Training, C Programming Language, Carpenter, Complaints

Director - 16 Years of Experience - Near 78599

Tags for this Online Resume: PCS, Personal Conferencing Specification (PCS), Human Resources, Business Strategies, Oracle, Policies and Procedures, Quality, Quality Assurance, Quality of Service, Receivables

Tax Collector

Tags for this Online Resume: Retail, Audit, Management, Training, Voice, Call Center, Complaints, Corporate Training, Integrate, Internal audit

Network Administrator

Tags for this Online Resume: Monitoring, Networking, Routers, Unified Contact Center Enterprise, Wireless, Cisco, Cisco Routers, Dell, Ingress (Rel Db Mgmt Sys), Integrate

Director - 16 Years of Experience - Near 30047

Sr. Contact Center Leader with an extensive career in launching and managing both in-house and outsourced BPO operations. Over 20+ years of specialized experience in delivering exceptional results for customers and employees across multiple sites, geographies, and lines of business. Results driven experience in several capabilities, including management of day-to-day operations of teams up to 1300 FTE onshore and offshore ...

Tags for this Online Resume: Quality Assurance, Test, Leadership, Leadership Development, Forecasting, Management, Planning, Process Improvements, Request for Proposals, Social Media

Customer Service Manager - 20 Years of Experience - Near 38018

Tags for this Online Resume: Scheduling, Compensation, Operational Excellence, Process Improvement, Services, Social Media, Support, Technical Support, Call Center, Management

Web Developer

Ideal Companies: Techtonic Group LLC

Tags for this Online Resume: Query, Application Development, BASIC Programming Language, Data Quality, Quality, Quality Assurance, Visual Basic, Call Center, Database, Firepond Contact Center