Occupation:Customer Service Supervisor |
Location:Frisco, TX |
Education Level:Bachelor |
Will Relocate:YES |
Description
Forward thinking leader with a passion for world class customer service. Skilled in team building with focus on efficiency, production, quality and team engagement. Known for excellence in performance management and motivating staff through coach, training and incentive programs. Evaluates metrics and results to identify and address areas of improvement. * Data analysis
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| United Healthcare Student Resources | Customer Service Quality Analyst | 12/2015 - 2/2020 |
| Telvista | Contact Center Supervisor | 1/2008 - 12/2015 |
| (Confidential) | Web Master Owner | 3/2004 - Present |
| M&R Inventory Specialists | Proprietor | 3/1991 - 12/2015 |
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