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Hilal M

Customer Service Supervisor - 12 Years of Experience - Near 75035

Occupation:

Customer Service Supervisor

Location:

Frisco, TX

Education Level:

Bachelor

Will Relocate:

YES

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Forward thinking leader with a passion for world class customer service. Skilled in team building with focus on efficiency, production, quality and team engagement. Known for excellence in performance management and motivating staff through coach, training and incentive programs. Evaluates metrics and results to identify and address areas of improvement. * Data analysis

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COMPANY POSITION HELD DATES WORKED

United Healthcare Student Resources Customer Service Quality Analyst 12/2015 - 2/2020
Telvista Contact Center Supervisor 1/2008 - 12/2015
(Confidential) Web Master Owner 3/2004 - Present
M&R Inventory Specialists Proprietor 3/1991 - 12/2015
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Highlights:

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